Community Manager (Thailand)
Our ongoing projects are in full swing, and we’re dedicated to delivering top-notch work without being tied down by a strict corporate structure.
At ChillBase we are working on One State which is a unique Social RolePlay game. Our analysts and marketers face daily challenges that force them to reconsider their approaches to player acquisition and retention. Therefore, we are gathering some of the best specialists in their field with significant experience and non-trivial professional thinking.
If you are seeking to be a part of an engaged team, work on captivating projects with minimal bureaucracy, and receive regular, constructive feedback, then you’ll find your place with us.
What we want to see:
- 4-6+ years experience as a Community Manager (consistent with Senior level), ideally in gaming (mobile gaming a strong plus)
- Native or fluent Thai speaker
- Fluent English (C1-C2)
- Experience using, managing, and editing Discord servers
- Experience managing or training volunteer/admin teams
- Familiarity with data-driven community operations
- Availability for GMT+7 working hours for community-facing work
- Understanding of mobile RP/social RP gaming culture
- Excellent communication skills
- Demonstrated experience explaining decisions to communities and resolving conflicts professionally
Additionally, it would be great to have:
- Experience with Role Play (RP) projects specifically
- Experience with content creator programs or influencer partnerships
- Experience launching a new community/region from scratch
- Familiarity with OneState or similar mobile RP/GTA-style games
- Experience with player research and structured feedback collection
- Other SEA language proficiency
What you will be doing:
- Build and structure the gaming community for the TH region
- Build, lead, and guide the StateAssist admin team / in-game volunteer team for the region (hire, onboard, train, coach)
- Manage the regional Discord community (growth, engagement, moderation)
- Moderate both in-game and external community platforms
- Enhance communication between the gaming community and project creators by serving as the bridge between TH players and internal teams
- Collect and organize player feedback for developers, surfacing actionable insights from the community
- Create clear, engaging gameplay guides and tutorials for the TH region (translations or original TH-adapted content)
- Organize lively community events
- Manage Content Creator Program in the TH region
- Handle App Store and Play Store reviews for the TH region
- Deliver structured monthly reports on regional community health
- Coordinate with cross-functional teams
Growth and development
Our project is actively growing, as well as the team that creates it. We invest in the growth of each specialist and regularly review salaries based on performance. Moreover, we have a promotion system that allows specialists to showcase their talents in more responsible positions.
Comfortable conditions
We have flexible hours with the option of taking days off.
Care for employees
We offer sick days without salary loss, assistance in difficult life situations, no bureaucratic nightmares and processes for the sake of processes.
