Client Partner - Insurance
Embark on a growth journey as a Client Partner at EPAM Japan, supporting technology and consulting opportunities for insurance clients. You’ll build trusted relationships with insurers and related organizations across areas such as life insurance, property and casualty insurance, general insurance, policy administration, customer experience, and digital operations, while clearly conveying EPAM's advanced technology and professional services capabilities.
Responsibilities
- Foster relationships with client stakeholders within insurance accounts, with support from senior EPAM colleagues where appropriate
- Clearly communicate EPAM's capabilities in digital transformation, data, AI, cloud, customer experience, core platform modernization, and technology delivery to support insurance client objectives
- Identify new business opportunities and drive account growth through consultative selling and solution-based approaches
- Collaborate with delivery teams to ensure client satisfaction
- Develop account plans, sales strategies, and proposals tailored to client needs
- Represent EPAM at industry events, conferences, and client meetings
- Manage client financials, including contracts, invoices, and payments, ensuring accuracy and compliance with industry standards
- Ensure client relationships, interactions, and deliverables are in line with contract specifications and regulatory requirements
- Contribute to pre-sales initiatives for both existing and new accounts, with a focus on insurance technology and business transformation opportunities
Requirements
- At least 2 years of sales, business development, client partnership, account management, or client-facing commercial experience
- At least 5 years of overall experience in the insurance industry
- Knowledge of one or more insurance domains such as life insurance, property and casualty insurance, general insurance, reinsurance, claims, underwriting, policy administration, distribution, agency/broker channels, customer service, or insurance operations
- Ability to understand client business needs, coordinate internally, and support consultative sales activities in insurance environments
- Demonstrated understanding of how insurance clients can apply digital and technology themes to business priorities. Understanding the practical use of AI in areas such as customer experience, operations, underwriting, claims, analytics, productivity, and service modernization is a huge plus
- Excellent communication, negotiation, and presentation skills in both Japanese and English
- Native Japanese communication skills and fluency in English highly desired. Candidates with N1 JPLT or above can be considered
Nice to have
- Experience selling professional technology services, consulting, systems integration, software engineering, or digital transformation services is highly preferred
- Demonstrated sales success in other areas may also be acceptable where the candidate can show strong client engagement, commercial discipline, and ability to learn technology services
- Experience working in a global, multicultural environment
- Insurance operations, product, claims, underwriting, distribution, consulting, or technology delivery background before transitioning to sales or client partnership
- Experience with insurance modernization topics such as core insurance platforms, policy administration, claims transformation, customer portals, data analytics, AI, regulatory change, or cloud adoption
