Category Manager

Joom is a global cross-border marketplace where millions can find anything they want at fair prices. Joom helps consumers to make shopping easy and entertaining and provides access to interesting and unique goods from around the world.

Joom is one of the key businesses of Joom Group, an international group of tech-centric group of e-commerce companies founded in 2016 in Latvia. Joom also includes other businesses: JoomPro, the first and only end-to-end cross-border B2B marketplace; JoomPulse, an AI analytics tool for Mercado Livre sellers; and Onfy, a pharmaceutical marketplace in Germany. Joom Group has offices in Latvia, China, Germany, and Brazil, with its headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses and products.

We are currently looking for a Category Manager for Joom Marketplace. The main goal is to help our senior managers improve the user experience while shopping in the categories and find the best sales growth strategies.

Responsibilities

• Be responsible for the Home category performance on Joom, including key sales and quality metrics
• Build and execute the category strategy: category positioning, assortment direction, seasonal focus, and growth opportunities based on trends and data
• Drive assortment planning and selection: identify gaps, define priority subcategories/price tiers, and ensure competitive and healthy category coverage
• Allocate and optimize traffic/resources for the category according to strategy, seasonality, and performance signals; continuously improve conversion and efficiency
• Partner with KAM/BD teams to identify, develop, and support high-potential merchants, including assortment expansion, pricing, and execution quality
• Improve category quality and customer experience by collaborating cross-functionally with product, operations, compliance/moderation teams
• Track performance through dashboards and deep-dives; translate insights into clear action plans and measurable impact

Requirements

• Fluent English, being able to communicate clearly in cross-functional, international environments)
• 3+ years of relevant experience in category management, e-commerce key account management, or store operations for big merchants/brands in a cross-border e-commerce marketplace.
• Strong understanding of commercial KPIs (sales funnel, conversion, pricing/promo effects, merchant performance, quality metrics)
• Excellent analytical skills: able to quickly connect the dots, diagnose performance changes, and prioritize actions based on data
• Strong Excel and quantitative skills, with an ability to work with large datasets, building clear analysis, and making data-driven decisions
• Good stakeholder management and execution ability: can align multiple teams and drive initiatives end-to-end with high ownership

We offer

• Compensation package: base salary and performance-based bonuses (total target compensation is reflected in the job description)
• Office-first: flexible hours with a possibility to work remotely 52 days per year, and 15 days of paid annual leave
• Care & Wellbeing: health insurance, including annual health check-up, daily meal allowance, and 100% paid sick leave
• Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English courses
• Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work

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