Business Analyst (Insurance)
Shape the future of insurance systems at EPAM. As a Business Analyst, you will drive change management and process re-engineering using agile and human-centered design principles to deliver measurable operational efficiency and service excellence.
Responsibilities
- Identify gaps in existing systems and map end-to-end user journeys to recommend efficiency solutions
- Collaborate with business users, developers and stakeholders to document and validate system requirements
- Design and execute User Acceptance Testing (UAT) scenarios to ensure successful production implementations
- Support end-to-end project execution by planning, monitoring timelines and identifying risks
- Conduct post-implementation reviews, support audit activities and resolve production issues
- Provide system training to internal staff and external distribution channels
Requirements
- Proven experience driving business analysis, process improvement or operations within the insurance sector
- Track record of creating precise process flows, user journeys and business requirement documents
- Solid understanding of regulatory compliance, risk management frameworks and corporate governance
- Strong stakeholder management skills with the ability to translate complex business problems into effective solutions
- Demonstrated success in UAT planning, execution and sign-off
- Working knowledge of system integration and back-end operations
Nice to have
- Familiarity with human-centered design or design thinking methodologies
- Exposure to e-submission or policy issuance platforms within the insurance or financial services industries
- Knowledge of process mapping tools such as Visio or Lucidchart
