Vendor Operations Specialist / Vendor Manager

Simple Life is the #1 AI-powered health coaching app for adults who want to lose weight and enjoy a healthier lifestyle—without the stress or extremes. Our mission is to empower people to feel their best every day. By challenging traditional, restrictive approaches, Simple offers a more sustainable method grounded in ease, personalization, and real-life support.

Simple has had over 17 million downloads and more than 300,000 5-star reviews, having helped millions lose weight successfully and sustainably. Simple has earned recognition as Best Virtual Coach and one of the Top 100 AI companies — all thanks to a dedicated global team driving real impact.

With SIMPLE as a partner in their pocket, users feel cared for and empowered to embrace — and stick to — new healthy habits. To learn more, visit simple.life.

Simple is looking for a Vendor Operations Specialist to own vendor relationships, subscriptions, compliance, and operational automation. This is a hands-on role - you will be juggling multiple things at once, pushing back when needed, and making sure nothing slips. Experience matters less than mindset: thorough, persistent, and confident.

Push the pace of innovation and build a future of a healthier world with us!

Key Responsibilities:

Vendor / Assets Management

• Own the full vendor lifecycle: sourcing, onboarding, contracting, renewals
• Coordinate the procurement, lifecycle management, and vendor relationships for company hardware and IT equipment
• Coordinate with Legal on MSAs, NDAs, and service agreements

Subscriptions & SaaS

• Track all software subscriptions; spot waste and duplicates
• Own renewal calendars and ensure nothing auto-renews without approval

KYC, Compliance & Automation

• Run KYC/KYB for new vendors, keep documentation current
• Be the main point of contact for third parties on operational matters
• Identify manual workflows and build automations and trackers that scale
• Support ad-hoc ops requests, reporting, and compliance packages

What we’re looking for:

• Naturally detail-oriented - you notice what others miss and do not let things drop
• Can manage many work streams at once without losing track
• Comfortable pushing back on vendors, timelines, and incomplete answers
• Clear communicator in English
• 2–4 years in operations, finance, procurement, or similar
• Experience in AI-driven workflows, process optimization, and operational automations

Perks and Benefits:

• Open-minded teams, a welcoming and inclusive company culture, plus the opportunity to make a real difference with a game-changing health tech product.
• Remote work opportunities.
• A premium SIMPLE subscription.

About our values:

• Think deeper: We understand that in order to grow we need to make all our decisions reality-based and change our opinion based on what we learn. We appreciate data coming in various forms – quantitative and qualitative, feedback from users and colleagues, and strong and weak signals.We treat data as the main source for leveraging insights and expect people at every level to have conversations that start with data.
• Focus on impact: Results and speed matter. When we are competing to become an A-player in the digital health market, we don’t have the luxury of deliberation. We need to make decisions and changes quickly and, swiftly learn from our mistakes.We prioritize what will have the greatest impact and aren’t distracted by anything else. We create products that benefit users while we are meeting our metrics.
• Take ownership: We seek to improve all facets of our company even in ways beyond our job description. We seek and take responsibility for our actions and their impact. We value and set high expectations for our own work so that it can add to the overall quality and innovation results of the team. Each one of us is empowered to make this company a success, take the lead to resolve disagreements and systemic issues.
• Push the limits: We encourage our team to explore new ideas, challenge conventional thinking, and continuously improve work. This mindset can lead to breakthroughs in product development, improved operational efficiency, and increased competitiveness in the market. We believe that a culture and mindset of constantly striving to exceed existing standards, boundaries, or expectations that include innovation, experimentation, and a willingness to take risks, can bring us success. We don't accept what someone says as truth if we disagree with it, no matter what authority that person has in the company and express ourselves directly, not through back channels. We challenge ideas, from policy to product decisions, and always seek to understand the reason behind what we do.
• Be a Championship Team: As a part of the championship team, you must improve your own performance constantly also know your teammates, their talents and skills and be focused on a common goal and how to achieve it together. We hold each other accountable for our contribution to the shared success or failure, and we constantly look for ways to help our colleagues to improve and for us to perform better as a team. We collaborate within the team in order to compete with challengers in the outside world. We build relationships of trust. We provide our teammates with the autonomy and support they need to deliver their part of the goal.