UX Content Strategist / Content Designer

We are seeking a UX Content Strategist / Content Designer to define and execute the strategy for designing user experience content, prioritizing simplicity and ease of use to communicate messages across different interaction scenarios with interfaces, especially digital ones. While the role is primarily focused on written content, it also ensures that graphic and interactive elements contribute to the consistency of the messages we aim to convey to different audience segments, in accordance with the brand identity.

Responsibilities

• Define and execute the strategy for designing user experience content across different interaction scenarios
• Prioritize simplicity and ease of use to communicate messages through digital interfaces
• Ensure that graphic and interactive elements contribute to the consistency of messages conveyed to different audience segments
• Align all content with the brand identity
• Apply conversational design for voice channels and/or artificial intelligence
• Generate content for digital products
• Apply analysis and understanding in projects related to UX design
• Manage stakeholders throughout content projects
• Support or validate changes, improvements or creations in content with stakeholders
• Manage and control own time through the use of tools or various methods

Requirements

• Degree related to specialties such as Communication Sciences, Journalism, Advertising, Literature or Linguistics
• Background in defining and executing UX content strategy
• Expertise in conversational design for voice channels and/or artificial intelligence
• Skills in generating content for digital products
• Competency in applying analysis and understanding in UX design projects
• Proficiency in stakeholder management
• Capability to manage and control own time through tools or various methods
• English proficiency at B2 level or higher

Nice to have

• Experience in the financial sector