Technical Support Engineer
MY.GAMES is a leading European developer and publisher, driven by a singular goal: making great games that capture the hearts of players worldwide. Our community unites 1+ billion registered players.
We’ve developed or produced games, including War Robots, Hustle Castle, Rush Royale, Left to Survive, Tacticool, Grand Hotel Mania – and many more.
Our internationally distributed team consists of top-tier gamedev professionals. We work remotely, and our hubs are located in the Netherlands, Cyprus, Armenia, UAE and Serbia.
Come join a universe of professional opportunities: develop and support large scale projects from PC/console/mobile, and create products across various genres – from casuals to shooters.
What you’ll do:
- Prepare new workstations
- Register users in information systems
- Troubleshoot software and hardware issues
- Maintain inventory of computer equipment and software
- Participate in projects for the development of the company's IT infrastructure
- Contribute to ensuring information security
What you need to succeed:
- Minimum 2 years experience in a similar position
- Knowledge of personal computer and server architecture
- Up-to-date knowledge of modern hardware
- Experience with user operating systems: MS Windows 7, 8, 10, MacOS
- Basic knowledge of server operating systems
- Confident basic knowledge of networking technologies
What we offer:
- Collaborative working atmosphere in an internal game dev community that unites more than a dozen of internal game studios, crafting innovative experiences across mobile, PC, and console platforms
- A strong team of specialists across different areas — access unique expertise and professional knowledge
- Possibility to experiment and work on interesting tasks with ambitious goals — we have all resources to implement new ideas
- Create great games and win the hearts of players
- Push the boundaries of the game industry and lead the way forward
