Technical Program Manager
We are seeking an experienced Technical Program Manager (TPM) to lead Automation, Cloud, DevOps and Engineering initiatives, manage a team of engineers, drive project execution, engage directly with customers and ensure successful delivery of business and technical outcomes.
Responsibilities
- Lead end-to-end delivery of automation and engineering projects
- Manage a team of engineers to ensure high productivity, quality and team engagement
- Serve as the primary customer-facing lead for project delivery, governance and escalations
- Build strong relationships with customer stakeholders, engineering leads and business sponsors
- Conduct regular customer meetings, delivery reviews and project governance calls
- Prepare and present weekly/monthly status reports, executive dashboards, project updates and RAID logs
- Oversee project scope, timelines, budget, risks, dependencies and resource planning
- Drive Agile delivery processes, sprint planning, backlog management and release execution
- Coordinate across Engineering, DevOps, Cloud, AI and Platform teams to ensure seamless delivery
- Identify opportunities for automation, process improvement and operational efficiency
- Ensure delivery quality, compliance and customer satisfaction
Requirements
- 1+ years of experience in Technical Program or Project Management
- Experience managing Cloud, DevOps, Automation or Platform Engineering projects
- Skills in customer communication, stakeholder management and presentation
- Experience with executive reporting, project governance and delivery management
- Expertise in risk, dependency and financial management
- Background in Agile/Scrum delivery
- Proficiency in Jira, Confluence and Azure DevOps or similar tools
Nice to have
- Familiarity with AI/GenAI, Automation or Cloud Transformation programs
- Understanding of Python, Terraform and Kubernetes
- Knowledge of CI/CD and Cloud Platforms (GCP/Azure/AWS)
- Experience managing globally distributed teams and customer-facing delivery engagements
