Technical Pre-Sales Manager (EMEA)

Sumsub is a leading full-cycle verification platform that enables scalable compliance. From identity and business verification to ongoing monitoring, our platform adapts to different risk appetites and market demands, ensuring global compliance. It allows customizing analytics and workflows with a no-code interface.

Over 4,000 clients — including Bitpanda, Wirex, Avis, Bybit, Vodafone, Duolingo, Kaizen Gaming, and TransferGo — trust Sumsub to accelerate growth, prevent fraud, and maintain compliance worldwide.

As a Technical Pre-Sales Manager (EMEA) at Sumsub, you will play a critical role in driving business growth by bridging the gap between technical capabilities and customer needs. You will work closely with the sales, product and operational teams to provide technical expertise, solution demonstrations, and architectural guidance to Sumsub's Tier 1 prospects and leads across the EMEA region.

Key Responsibilities

• Solution Consulting: Act as a trusted advisor to customers, understanding their technical and business requirements and positioning Sumsub’s solutions accordingly.
• Product Demonstrations: Preparing and conducting live and customized demonstrations of Sumsub’s all-in-one platform, showcasing its capabilities and value proposition.
• Technical Discovery & Qualification: Work closely with prospective clients to gather technical requirements, assess integration needs, and define solution architectures.
• Proof of Concept (PoC) Execution: Lead PoCs and trials to validate Sumsub’s technology during the sales cycle, working closely with client technical teams to ensure successful outcomes.
• Sales Support: Partner with the sales team throughout the sales cycle, providing technical expertise, responding to RFPs/RFIs, and addressing customer concerns, both in written and verbal communication
• Integration Consulting: Guide customers on best practices for integrating Sumsub’s APIs and SDKs, ensuring a smooth and efficient deployment.
• Stakeholder Engagement: Collaborate with internal teams (product, engineering, legal, compliance, operations, and more) to align solutions with customer needs and market trends.
• Industry Insights: Stay up-to-date with industry trends, regulatory changes, and competitor offerings in the identity verification and fraud prevention space.

About You:

• Technical Curiosity: Comfortable learning new technologies and explaining them to both technical and non-technical stakeholders.
• Basic Technical Understanding: Familiarity with APIs, SDKs, and cloud-based SaaS platforms (coding experience is NOT required but is a plus).
• Sales Acumen: Ability to translate complex technical concepts into compelling business value for enterprise clients. Client facing experience is a major benefit, but not a hard requirement.
• Communication Skills: Excellent verbal and written communication skills, with the ability to engage both technical and non-technical stakeholders.
• Problem-solving: Strong analytical and troubleshooting skills.
• Industry Interest: Interest in Fintech, Reg-tech, Fraud prevention, and Compliance. Experience in these areas is beneficial but not mandatory.
• Languages: Fluency in English is required.
• Travel: Willingness to travel within the EMEA region as needed for client meetings and industry events.

What We Offer:

• Remote-first, trust-based culture. Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
• True flexibility. We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
• Extra time off. Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
• Work that matters. Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
• Compensation. We offer fair and transparent pay, benchmarked to the market.
• Truly global. We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
• Growth built in. Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
• Team offsites. Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
• Getting you set up. We make sure you have access to the tools and hardware you need to do your work well.
• Friendly by design. Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.

The hiring stages: TA screening -> Hiring Manager Interview -> Assignment -> Final Interview.

Sounds like a great opportunity for your career development? Then go ahead and apply!

We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.