About the project
Andersen is hiring a System Analyst in the EU for a project developing digital banking solutions and modernizing secure, scalable financial services for retail and business customers.
The customer is a financial services organization providing banking products and digital solutions for individual and business clients. The company operates through an established service network and online platforms and is part of a larger international financial group, supporting ongoing development of its services for a broad client base.
The project is focused on developing and enhancing digital banking solutions for retail and corporate customers. It aims to improve online financial services, modernize banking processes, and deliver secure, scalable technologies that enhance customer experience and operational efficiency.
Responsibilities
- Eliciting, analyzing, and documenting business, functional, and system requirements.
- Modeling and optimizing business processes using BPMN and Camunda.
- Defining solution designs, integration requirements, APIs, events, and data flows.
- Collaborating with business, architects, developers, DevOps, and security teams.
- Defining observability requirements (monitoring, logging, tracing, alerting, SLA/SLO).
- Gathering and documenting security requirements, including authentication, authorization, auditing, and compliance controls.
- Supporting Agile delivery, backlog refinement, testing, and production readiness activities.
Requirements
- Experience as System Analyst / Business-System Analyst for 4+ years.
- Banking or financial services experience.
- Strong BPMN 2.0 and Camunda (7/8) knowledge.
- Experience with microservices and system integrations.
- Good understanding of REST APIs, event-driven architectures, Kafka/RabbitMQ.
- Experience with UML, BPMN, sequence and process diagrams.
- Understanding of observability concepts (logging, monitoring, tracing, alerting).
- Knowledge of security fundamentals: OAuth2, OIDC, JWT, RBAC, audit logging.
- Agile/Scrum experience and strong stakeholder communication skills.
- Level of English – from Intermediate+ and above.
Nice to have
- Camunda 8.
- OpenTelemetry, Grafana, Prometheus, ELK, Splunk, Dynatrace, Datadog.
- Cloud platforms (Azure, AWS, GCP).
- Kubernetes, Docker, CI/CD, DevSecOps.
- Experience with Payments, AML/KYC, Digital Banking, Risk & Compliance domains.
- TOGAF, ArchiMate, Enterprise Architecture practices.
Why join us
- Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects.
- We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts.
- We welcome specialists from every part of the world.
- We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates.
- There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded.
- You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow.
- Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more.