System Analyst in Kazakhstan

About the project

Andersen is hiring a System Analyst in Kazakhstan to analyze requirements, design solutions, and support successful delivery of digital products across international projects.

Andersen is a pre-IPO software development company that provides a full cycle of services, following project management standards and best practices. For over 19 years, we have been helping enterprises and middle-sized firms transform their businesses by creating effective digital solutions using innovative technologies.

Immerse yourself in a global landscape as we collaborate with enterprises spanning North America, Western Europe, Israel, Australia, and the UAE. Our diverse expertise extends across FinTech, Healthcare, Retail, Telecom, Media & Entertainment, Logistics, Travel & Hospitality, eCommerce, and more.

Responsibilities

• Translating product initiatives (in the form of business requirements) into clear technical specifications, including writing detailed epics and tasks in Jira for the development of customer-facing services.
• Describing system interactions, data flows, and event-driven architecture, including integration with message brokers such as Kafka.
• Designing REST/SOAP services, defining data structures (JSON/XML), and maintaining up-to-date API documentation in Swagger.
• Creating and maintaining a technical knowledge base in Confluence and designing component interaction diagrams, including Sequence and Activity diagrams.
• Collaborating closely with product teams, UX/UI designers (including reviewing Figma designs from a technical feasibility perspective), and developers throughout the entire delivery lifecycle, from backlog grooming to production release.
• Designing data structures, contributing to event tracking implementation (e.g., via data layers in Google Tag Manager), and defining frontend application logic.
• Validating integrations, independently testing APIs using Postman, and assisting QA engineers in identifying and troubleshooting complex defects.
• Designing routing mechanisms (deep links and in-app navigation), notification systems (FCM/APNs), and formats for delivering UI components to the application frontend (Markdown, JSON templates).
• Maintaining reference data: organizing and managing mapping tables, statuses, UTM parameters, and product configurations, with full support for multilingual requirements (RU, EN, KZ).
• Creating troubleshooting matrices for technical support teams, including step-by-step procedures for diagnosing and resolving common issues.

Requirements

• Experience as a System / Business Analyst for 3+ years.
• Strong understanding of microservices and event-driven architecture principles.
• Hands-on experience in API design, with a solid understanding of synchronous and asynchronous system communication.
• Good understanding of Kafka and its core concepts.
• Proficiency in BPMN and UML for visualizing business processes and system logic.
• Strong SQL skills, including writing complex queries in PostgreSQL, and a solid understanding of relational database management systems (RDBMS).
• Hands-on experience with Jira, Confluence, Postman, and Swagger, as well as a basic understanding of version control systems (Git).
• Proficiency with cURL for API testing and PlantUML for creating Sequence and ER diagrams as code.
• Understanding of inter-service authentication and token-based authorization mechanisms (Keycloak, Bearer tokens).
• Good understanding of the mobile application lifecycle.
• Level of English – Intermediate and above.

Why join us

• Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects.
• We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts.
• We welcome specialists from every part of the world.
• We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates.
• There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded.
• You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow.
• Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more.