System Analyst (BPMN)
- Analyze and document business requirements, system specifications, and workflows
- Design and configure system solutions on the Creatio platform to align with business needs
- Collaborate with cross-functional teams to define system requirements, integrations, and customizations
- Model business processes using BPMN notation to ensure efficient system and workflow design
- Identify system improvements and optimize workflows within the Creatio platform
- Develop and maintain detailed system documentation, including functional specifications, data models, integration plans, and BPMN diagrams
- Perform system testing, troubleshoot issues, and assist in resolving system-related problems
- Work closely with developers to support the development and deployment of system solutions
- Conduct user training sessions and provide ongoing support to end users
- Design, implement, and maintain system integrations between Creatio and other enterprise applications (e.g., ERP, CRM, third-party APIs)
- Analyze integration requirements, define data flows, and manage data mapping for seamless integration across platforms
- 3+ years of experience as a System Analyst or similar role
- Hands-on experience with the Creatio platform or other low-code/no-code platforms preferred
- Strong understanding of system architecture, integrations, and business process management
- Proficiency in BPMN notation for business process modeling and process optimization
- Experience in designing, implementing, and maintaining integrations between systems (ERP, CRM, third-party APIs)
- Experience with data mapping, API integrations, and integration testing
- Ability to create clear and comprehensive documentation (system specs, data models, integration plans, BPMN diagrams)
- Strong problem-solving, communication, and collaboration skills
