System Analyst
BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits.
We are looking for a System Analyst to act as the primary point of contact for all technical product-related matters, addressing any questions or concerns from stakeholders.
✅ Responsibilities:
✔️ Requirements Analysis: Gather and analyse solution requirements, ensuring alignment with business goals.
✔️ System Design: Develop detailed system designs, workflows, and technical specifications to meet business needs.
✔️ Collaboration: Work closely with developers, testers, and product teams to ensure successful system implementations.
✔️ Documentation: Create and maintain comprehensive documentation, including system requirements, user guides, and technical manuals.
✔️ Testing Support: Support user acceptance testing (UAT) by creating test cases, reviewing results, and facilitating issue resolution.
✅ Requirements:
Technical Skills:
✔️ System Analysis: Expertise in gathering, analysing, and documenting solution requirements and functional specifications.
✔️ System Design: Strong experience in creating system architecture diagrams, workflows, and technical specifications.
✔️ Tools and Technologies: Proficiency in tools such as SQL, UML, BPMN, and requirements management systems (JIRA, Confluence, or similar).
✔️ Software Development Life Cycle (SDLC): Solid understanding of the end-to-end software development lifecycle, Agile methodologies, and related processes.
Soft Skills:
✔️ Analytical Thinking: Strong ability to analyse complex business and technical problems, identify root causes, and propose effective solutions.
✔️ Communication: Excellent verbal and written communication skills to effectively collaborate with technical teams, stakeholders, and business users.
✔️ Problem-Solving: Exceptional problem-solving skills with a detail-oriented and structured approach.
✔️ Collaboration: Ability to work in cross-functional teams, bridging the gap between business and technical stakeholders.
✔️ Adaptability: Flexibility to adapt to changing project priorities, technologies, and requirements.
✅ Qualifications:
✔️ Bachelor's degree in Computer Science, Information Systems, or a related field.
✔️ A minimum of 3 years of experience as a System Analyst or in a similar role.
✔️ Proven experience in requirements gathering, system design, and process optimisation.
✔️ Proficiency in SQL, system modelling tools (UML/BPMN), and documentation tools (JIRA, Confluence, or similar).
✔️ Experience working in Agile/Scrum environments.
✔️ Excellent analytical, problem-solving, and organisational skills.
✔️ Strong communication and collaboration abilities to work effectively with technical and business teams.
✔️ Upper-intermediate English proficiency level.
✅ We offer excellent benefits, including but not limited to:
🏢 Modern office in New Belgrade
✈️ Relocation package for international candidates
🌴 24 vacation days annually
🤒 6 sick days without medical certificate
🏥 Premium Health Insurance (coverage up to 5,000 EUR annually)
🏋️ Sports package (FitPass membership)
🗣️ Language classes: Serbian (company-covered)
🍔 Company covered lunch provided 5 days a week
🎉 Special occasion gifts: birthday, wedding, newborn
📚 Learning & Development budget
🌍 Corporate events: international parties, team buildings, activities
📈 Career growth opportunities in a fast-growing company
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