System Analyst
About the project
Andersen is hiring a System Analyst to work on a central integration layer that connects internal systems with external platforms, supporting scalable, reliable digital service integrations across multiple channels.
The customer is an international organization providing a variety of technology-enabled services for different audiences. It develops and operates digital products that support everyday processes and interactions, placing emphasis on reliability, scalability, and efficient service delivery. The organization works in a dynamic environment, continuously improving its solutions, and collaborating with external stakeholders on a long-term basis.
The project focuses on building a central integration layer that enables seamless interaction between internal systems and external platforms. It supports multi-channel sales of travel insurance with extended medical coverage, ensuring scalability, reliability, and alignment with a unified integration strategy.
Responsibilities
- Defining and maintaining the product vision, success metrics, and business objectives aligned with strategic goals and customer needs.
- Owning day-to-day product decisions to maximize value and ROI.
- Translating strategy into a clear roadmap, prioritized epics, and releases.
- Making scope and trade-off decisions considering user impact, feasibility, risks, budget, and timelines.
- Engaging stakeholders, tracking KPIs and feedback, and continuously refining product direction.
- Ensuring backlog readiness and partnering with Business Analysts on detailed requirements.
- Driving stakeholder alignment, communicating decisions, and leading sprint reviews and demos.
- Overseeing release planning and go-to-market readiness, validating increments against the - Definition of Done and monitoring adoption.
- Ensuring compliance with legal, data privacy, and security requirements.
- Managing risks, dependencies, and impediments, escalating issues when needed.
- Embedding agile and Lean practices into product delivery.
- Promoting a culture of experimentation, learning, and continuous improvement.
Requirements
- Commercial experience as a System Analyst for 2+ years.
- Experience as a Business Analyst is desirable.
- Strong understanding of product vision.
- Ability to manage dependencies, proactively raise concerns, and drive resolution.
- Experience with Postman, Swagger/OpenAPI, REST APIs.
- Working knowledge of PostgreSQL.
- Experience with modeling tools and notations such as UML, BPMN, Camunda, Draw.io.
- Proven capability to build and maintain effective relationships across multiple teams.
- Experience conducting market and best-practice research to bring innovative ideas.
- Ability to document product features, including AS-IS and Target states.
- Strong communication skills, proactivity, and stakeholder management abilities.
- Familiarity with Git.
- Level of English – from Upper-Intermediate and above.
Why join us
- Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects.
- We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts.
- We welcome specialists from every part of the world.
- Salaries at Andersen are pegged to the USD, and our employees are provided with a benefit package and an extensive set of bonuses.
- We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates.
- There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded.
- You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow.
- Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more.
