Stock Manager
Description
We are looking for an experienced Senior Stock Manager to take ownership of end-to-end warehouse operations across a diverse and fast-moving product range including books, gifts, accessories, and musical instruments.
This is not a traditional stock control role. We are looking for someone who actively improves how a warehouse operates, optimising flow, layout, picking efficiency, and accuracy through data, structure, and hands-on leadership.
You will lead warehouse teams and team leaders across split shifts, ensuring consistent performance, strong communication, and clear operational priorities across goods-in, picking, replenishment, and returns.
We are actively integrating AI and automation into all areas of the business and expect candidates with mindset focused on improving efficiency and deliver a better user experience.
Key responsibilities
- Leading warehouse teams and team leaders across multiple shifts
- Owning end-to-end stock flow: receiving, storage, picking, replenishment, and returns
- Using data to drive warehouse performance and decision-making
- Designing and improving warehouse layout, pick paths, and stock placement
- Managing replenishment strategy between bulk storage and pick faces
- Ensuring high levels of stock accuracy and operational control
- Driving continuous improvement across all warehouse processes
Requirements
- Strong experience in multi-SKU warehouse environments
- Proven track record of improving warehouse efficiency, not just managing stock
- Experience using data (including heat maps or similar tools) to drive stock placement decisions
- Hands-on knowledge of pick path optimisation and warehouse flow
- Strong understanding of replenishment systems and stock movement between bulk and pick locations
- Experience managing safety stock, stock availability, and demand variability
- Confident leadership of teams and team leaders across multiple shifts
Nice to have:
- Experience in e-commerce fulfilment or retail distribution
- Background in publishing, books, or music-related distribution
- Experience working in complex, high-volume multi-SKU warehouse environments
- Experience handling mixed product types (small items, fragile goods, higher-value stock)
Key strengths we value:
- Ability to interpret warehouse data and translate insights into actionable improvements
- Experience improving pick rates, travel time, and overall warehouse productivity
- Strong understanding of stock accuracy, cycle counting, and root cause analysis
- Practical experience improving receiving and returns processes
- Ability to manage both fast-moving small items and larger or fragile products
- Comfortable working closely with systems (WMS/ERP) and continuously improving processes
