Sr Strategic Account Manager, Consumer Lending

WHO WE ARE

Nova Credit is a credit infrastructure and analytics company that enables businesses to grow responsibly by harnessing alternative credit data. The company leverages its unique data infrastructure, industry-leading analytics & FCRA-compliance to help lenders fill in the gaps that exist in traditional credit analytics. Nova Credit provides access to the fragmented universe of consumer financial data and transforms it into compliant, actionable risk analytics through a suite of solutions designed to increase conversion through expanded coverage, speed, and reliability. Nova Credit supports over 7,000 businesses including organizations such as HSBC, SoFi, Scotiabank, Appfolio, and Yardi, who work with Nova Credit to make smarter credit decisions through cash flow underwriting with Cash Atlas™, quickly and accurately verify income with Income Navigator, verify income and assets with Eligibility Compass, and reach new-to-country consumers with Credit Passport®. We were named in Forbes’ Fintech 50 in 2025 and Built In’s Best Places to Work, 2025.

THE OPPORTUNITY

As a Sr. Strategic Account Manager (IC4) at Nova Credit, you'll drive the complete lifecycle success of our most strategic consumer lending customers. You'll develop new business opportunities while growing and deepening relationships with our clients—including leading fintechs, credit card issuers and other agile consumer lenders across North America.

Taking a highly consultative approach, you'll build deep, trust-based relationships across your portfolio. We're seeking a seasoned individual contributor who can own and accelerate rapid revenue growth through new logo acquisition and expansion within existing customer accounts.

NYC-preferred: This is a full-time hybrid role (3 days per week in office on Mondays, Tuesdays, and Thursdays) based in the NYC Metropolitan area, reporting to our Head of Consumer Lending, with travel to client sites required ~25% of the time. Candidates based in NYC are preferred, however, we welcome candidates willing to relocate to the New York City Metropolitan Area to apply— we provide relocation support to make your move smooth.

WITHIN THE FIRST MONTH, YOU'LL:

• Understand Nova Credit's value proposition, business model, and products
• Meet your consumer lending prospects and customers; begin defining account plans focused on rapid scaling and differentiation strategies
• Learn about the consumer lending market landscape and identify potential new business opportunities

WITHIN THE FIRST QUARTER, YOU'LL:

• Master the full Nova Credit product suite focusing on consumer lending use cases and optimization opportunities
• Proactively establish external relationships, drive the pre-sales process, lead Quarterly Business Reviews (QBRs) / Executive Steering Committees (where relevant), and interface with C-suite executives to align on joint business objectives and growth targets
• Lead & execute targeted business development activities to generate new pipeline
• Effectively use data analytics to understand customer acquisition patterns, portfolio performance, and usage optimization for consumer lending products
• Develop compelling strategic narratives and presentations tailored to different executive audiences

WITHIN THE FIRST YEAR, YOU'LL:

• Deliver significant revenue growth in line with company projections through strategic account expansion
• Qualify and execute expansion opportunities spanning consumer acquisition marketing, credit policy optimization, and technology enhancements, including up-sells and cross-sells tailored to fast-scaling consumer lenders
• Successfully close new logo deals through presales activities, contributing to net-new revenue targets
• Serve as Nova's "voice of the consumer lending customer" by surfacing feedback and advocating for roadmap priorities that strengthen value for your book of business
• Mentor team members and contribute to best practices for managing high-growth Financial Services accounts

Qualifications:

• 8+ years of experience as a Management Consultant, Strategic Partnerships Lead, Enterprise Account Executive, or Enterprise Account Manager.
• Demonstrated expertise in both account management and business development, with experience identifying and closing new business opportunities alongside expertly managing existing enterprise level financial services relationships
• Executive-level communication and strategic synthesis skills - Ability to distill complex concepts into strategic narratives for C-suite audiences, with proven storytelling abilities and diplomatic probing skills to uncover true customer needs; experience in structuring problems and delivering executive-ready recommendations
• Understanding of consumer lending dynamics including credit risk management, customer acquisition, and regulatory considerations
• Exceptional analytical mindset with a structured approach to problem solving and comfort manipulating complex data to identify opportunities and support decision-making
• Strong relationship-building skills with ability to establish trust with fintech and issuer stakeholders
• Collaborative approach with ability to work effectively across technical and business teams
• Hyper-ownership mentality with coachability with strong sense of urgency and accountability, with the ability to manage numerous high-complexity enterprise accounts while receiving feedback constructively and continuously improving

$264,000 - 330,000 USD

The above compensation range is for U.S.-based candidates and is dependent on individual experience, skills, education, location, and qualifications. This range reflects On-Target Earnings (OTE) for this role, which includes a combination of base salary, incentive compensation, and/or commission-based earnings. We consider all elements of compensation as a part of the value we provide to Novans. This may include base salary, equity grants, incentive compensation for eligible roles, professional development, flexible PTO, and tenure rewards. We offer U.S.-based Novans competitive, employer-subsidized medical, dental, and vision plans, in addition to mental health and wellness benefits and a range of other benefits & perks.

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