Solutions Architect

Acronis offers Cyber Protection, an all-in-one solution that unifies the monitoring, control and protection of systems and data. We are seeking a Solutions Engineer who is a pre-sales engineer to facilitate this Cyber Protection.

Job Description Overview

Acronis offers Cyber Protection, an all-in-one solution that unifies the monitoring, control and protection of systems and data. We are seeking a Solutions Engineer who is a pre-sales engineer to facilitate this Cyber Protection.

In this role, you will work closely with the sales team on technical pre-sales activities to support the sales cycle. You will work with partners and customers to identify the features and benefits of the appropriate Acronis solution for cybersecurity, data protection, disaster recovery and asset management requirements to drive product and service adoption.

Job Description

• Acquire thorough knowledge of Acronis products and services. Maintain knowledge of key industries and respond to customer inquiries.
• Develop and develop relationships with key prospective customer stakeholders and influencers, focusing on market exploration, gap analysis, and development of new sales opportunities.
• Analyze the technical and business requirements of prospective customers.
• Develop business proposals outlining Acronis solutions for identified requirements and respond to RFIs and RFPs.
• Perform onsite and remote meetings with prospective customers as an Acronis technology expert.
• Demonstrate and promote Acronis products and technologies.
• Conduct presentations on Acronis technologies and solutions to customers, partners, and the public.
• Propose solutions aimed at solving customer business problems and act as technical advisors to customers.
• Facilitate and manage the Acronis solution PoC.
• Facilitate technical problem resolution during the pre-sales process.
• Share customer and market feedback to Acronis product management, engineering, support and other relevant departments.
• Provide custom customer training to instill knowledge of Acronis solutions.

Well-received experience and technical areas

• Experience related to on-prem/cloud systems, server security
• Storage, Backup, DR, BCP
• VMware, Hyper-V, KVM, AWS, Azure, Google Cloud
• Operating System Linux/Unix/Windows/macOS
• IT system administration or network administration experience
• DLP (Data Loss Prevention)
• XDR/EDR (Endpoint Detection and Response)
• SIEM (Security Information Event Management)
• Security products such as UTM/IDS/IPS/SOC
• firewall, web security
• Identity Management and Access Control (IAM, SSO, etc.)
• You must use a wide range of skills to solve problems and build relationships internally and with partners and customers. As such, we are looking for people who:

Welcoming Qualifications

• AWS Certifications (AWS Certified Solutions Architect, SysOps, Security, etc.)
• Microsoft Certified: Azure Administrator/Security Engineer Associate
• Google Cloud Professional Cloud Architect/Security Engineer
• CISSP(Certified Information Systems Security Professional)
• Management Qualifications such as CISM, CISA, CCSP
• CompTIA Security+, Network+
• IPA Information Security Management Exam (SC)/Applied Information Technician (AP)

*Qualification is only a welcome requirement

Who we look for

• Self-motivated, customer-oriented and enthusiastic
• Good listener and ability to solve problems in stressful situations
• Sees challenging situations as opportunities
• Acts independently as a specialist but can work effectively within internal teams
• Effective management of time and resources with project management skills
• Uses excellent presentation skills to effectively discuss and negotiate technical issues
• Ability to quickly absorb expertise and develop new skills

Experience gained at Acronis

• Culture of a leading global SaaS vendor
• Experience participating in high-level operations such as product and sales strategies
• Experience the world's most advanced "Backup x EDR x XDR" technologies
• Build a strong technology foundation for both cloud and security
• Work with global teams to develop English and international skills
• A variety of career paths, including presales, technical evangelists, and trainers
• Build relationships with key customers and partner companies

WHO WE ARE

Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.

Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team.

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

Our Interview Practices 

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process.

Use of AI-generated responses or third-party support during live interviews may be grounds for disqualification from the recruitment process and a full criminal, education and identification background check is required for all new hires.