ServiceNow Implementation Specialist

As a ServiceNow Implementation Specialist focused on Integrated Risk Management (IRM) and Third-Party Risk Management (TPRM), you will be based in either Spain or Portugal working remotely and play a key role in leading and executing ServiceNow implementations for these modules. You will collaborate with stakeholders to understand their business needs, configure solutions and ensure successful adoption of ServiceNow IRM and TPRM functionalities. This position offers the opportunity to work in a dynamic environment, contribute to risk management strategies and support ongoing improvements for our clients.

This position offers a hybrid work setup with flexibility to work from Madrid, with occasional office visits required.

Responsibilities

• Lead and manage ServiceNow IRM and TPRM implementation projects
• Collaborate with stakeholders to gather and analyze business requirements
• Develop and document comprehensive implementation plans
• Configure ServiceNow IRM and TPRM modules to align with stakeholder requirements
• Test and validate ServiceNow IRM and TPRM implementations to ensure quality and compliance
• Train stakeholders on effective use of ServiceNow IRM and TPRM modules
• Provide ongoing support and guidance to stakeholders post-implementation

Requirements

• Bachelor’s degree in Information Technology or a related field
• Proven experience in ServiceNow implementation
• Hands-on experience with IRM and TPRM modules
• Strong communication and interpersonal skills
• Ability to work independently and collaboratively within a team