Senior Voice AI Solutions Engineer

As a Senior Voice AI Solutions Engineer at Krisp, you will lead our engagements with our strategic application and device developers, encompassing technical integration expertise and business development acumen.

You’ll be responsible for delivering technical wins at embedded customer accounts. You’ll lead the technical pre-sales relationship, propose technical architectures, demonstrate the technology, anticipate concerns, and offer creative solutions. You’ll build customer trust in Krisp solutions.

As a Senior Voice AI Solutions Engineer, you should be comfortable engaging a CEO or sketching out a call flow on a whiteboard with customer software engineers.

What you’ll do

• Help customers achieve success by leading the technical engagement, recommending best-practice solutions, and guiding them on how to use Krisp’s SDKs
• Own the technical sales process from qualification to technical win by performing excellent discovery and helping demonstrate the best way to use Krisp technologies to achieve their goals
• Take the initiative to identify and solve problems – both for the customer and within the organization as we grow
• Build highly interactive and engaging customer demonstrations while forming strong customer relationships.
• Represent Krisp at industry events

What we are looking for

• 8+ years engineering experience supporting complex, technical products and 5+ years customer facing experience, specifically with technical integrations
• BS/BA degree required
• Previous software development experience in one or more of the following areas:
  • Voice APIs and Voice AI infrastructure and applications
  • Client development (Win, Mac, Linux, iOS, Android)
  • Web development (JavaScript, HTML/CSS, frontend frameworks)
• Excellent communicator and presenter able to gain audience confidence
• Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
• Hands-on, high-energy, passionate, and creative problem solver with know-how to get things done and ability to lead others to success
• Demonstrated success at serving multiple developers with complex solutions
• Strong empathy for customers and passion for revenue and growth
• Experience working with cross functional teams and in a matrix environment to achieve company objectives.