Senior Systems Engineer - Atlassian Platform Administration (Jira)

EPAM·India·Офис·вчера

We are seeking a Senior Systems Engineer - Atlassian Platform Administration (Jira) to manage, configure and support our Atlassian ecosystem on Linux. In this role, you will translate user requirements into robust Jira configurations, lead service delivery and ensure seamless integration across Jira, Confluence and Crowd for our global clients.

Responsibilities

Administer and configure Jira Data Center, Confluence Data Center and Crowd on the Linux platform
Translate user requirements into Jira project configurations such as workflows, permission schemes, notification schemes and constraints
Integrate Crowd, Jira and Confluence to deliver a cohesive Atlassian environment
Perform upgrades on Jira, Confluence Data Center and Crowd on the Linux platform
Develop plugins and build automation within Jira
Lead service delivery across Jira, Confluence and GitHub
Update Knowledge Modules with clear procedures and instructions
Provide support aligned with ITIL processes
Support Agile project management practices across teams
Collaborate and communicate effectively with global clients
Work in shifts covering India and UK time zones

Requirements

8 to 10 years of IT experience with a BE or master's degree
Expertise in administration and configuration of Jira Data Center, Confluence Data Center and Crowd on Linux
Proficiency in Python scripting and usage of Co-Pilot agents
Knowledge of Agile project management
Experience integrating Crowd, Jira and Confluence
Capability to perform at least one upgrade on Jira, Confluence Data Center and Crowd on Linux
Skills in plugin development or automation within Jira
Service lead experience in Jira, Confluence and GitHub
Support experience with ITIL processes
Understanding of Linux, Windows and application server, webserver and database
Strong analytical skills, multi-tasking attitude and ownership of responsibilities
Good communication skills with global clients