Senior Support Engineer

We are looking for a Senior Support Engineer to join our team. This role is ideal for someone who is passionate about safeguarding critical systems and staying ahead of evolving security threats. You'll work within a collaborative environment that values vigilance, analytical thinking, and clear communication across technical and non-technical audiences. If you thrive on proactively identifying risks and strengthening security posture, this position offers an excellent opportunity to make a meaningful impact

Responsibilities

• Monitor on-prem and AWS infrastructure for attacks, intrusions, and unusual, unauthorized, or illegal activity
• Monitor identity and access management activity, including watching for abuse of permissions by authorized system users
• Create SIEM and SOAR detection and remediation scenarios, implementing them as rules, and create, test, and update playbooks to support incident response
• Perform threat hunting activities and support broader threat intelligence processes
• Carry out additional security operations activities alongside core security monitoring duties
• Generate clear reports for both technical and non-technical staff and stakeholders
• Use advanced analytic tools to identify emerging threat patterns and uncover potential vulnerabilities

Requirements

• A minimum of 3 years of relevant experience in network security
• Hands-on experience with the CrowdStrike Falcon Platform for endpoint detection and threat response
• Experience with email security practices and tools to detect and prevent email-based threats
• Strong background conducting security investigations to identify and analyze potential incidents
• Solid experience in security monitoring to detect and respond to suspicious activity in real time
• Practical experience across broader security operations functions
• Proficiency with Splunk Enterprise Security for monitoring, detection, and reporting purposes
• Upper-intermediate English language skills or higher (B2)

Nice to have

• Experience with Amazon AWS Security for protecting cloud-based infrastructure and services
• Familiarity with Palo Alto Cortex XSOAR for supporting security orchestration and automated response