Senior Project Administrator
We are looking for an experienced Senior Project Administrator to spearhead the operational excellence and seamless execution of a globally managed program.
Responsibilities
- Oversee the program’s operational lifecycle, ensuring that automated workflows and partner engagement phases run effectively
- Verify the accuracy of incoming program data and ensure smooth transitions for partners across engagement milestones
- Collaborate with the Program Lead and Strategic Ops teams to identify and resolve platform issues or workflow bottlenecks
- Triage partner inquiries related to partnership status, resource access, or platform functionality and escalate critical matters when necessary
- Manage inventory, production logistics, and global distribution for branded swag and event-specific items
- Ensure accurate tracking and provisioning of event-focused credits and skills access while addressing potential capacity concerns
- Conduct quality checks and verification processes for partners advancing to elite program tiers
- Track and compile data against key performance indicators to contribute to ecosystem reporting and dashboards
- Implement spot-checks on automated processes to maintain the integrity and reputation of the global partner directory
Requirements
- 3+ years of work experience in program and project administration roles
- Knowledge of communication, program management, and project tracking tools
- Background in community management, data administration, and Google Workspace
- Expertise in global logistics and operational workflows for scaled programs
- Proven capability to monitor metrics and optimize processes based on results-driven analysis
- English proficiency at B2 level or higher
Nice to have
- Familiarity with community management principles and strategies
- Proficiency in data administration and ecosystem tracking
- Understanding of Google Workspace tools for collaboration and organizational efficiency
