Senior Product Analyst — Automation – Kazakhstan
Drive product automation and scenario optimization through data-driven analysis and scalable analytical frameworks. Leverage strong expertise in SQL, Python, and product analytics to identify inefficiencies, improve user journeys, and deliver measurable impact across support and operational processes.
- Drive product analytics initiatives focused on services automation and scenario optimization across user-facing processes
- Analyze user behavior and interactions, and operational flows to identify inefficiencies and opportunities for automation
- Define and monitor key product and operational metrics to measure the impact of automated solutions
- Design analytical frameworks to evaluate support scenarios, decision trees, and user journeys
- Investigate anomalies in support and product metrics, formulate hypotheses, and provide actionable recommendations
- Collaborate with product, support, engineering, and data teams to translate insights into scalable product improvements
- Build and maintain dashboards, reports, and self-serve analytical tools for stakeholders
- 3+ years of experience as a Product Analyst, Data Analyst, or in a similar analytical role
- Strong analytical thinking with the ability to structure ambiguous problems and prioritize impact-driven solutions
- Advanced SQL skills and experience working with large datasets
- Hands-on experience with Python for data analysis (e.g., pandas, NumPy)
- Experience with BI and visualization tools (e.g., Tableau, Redash, Plotly, Looker)
- Understanding of product funnels, user journeys, and operational workflows
- Ability to communicate insights clearly to both technical and non-technical stakeholders
- Stable salary, official employment
- Health insurance
- Hybrid work mode and flexible schedule
- Relocation package offered for candidates from other regions
- Access to professional counseling services, including psychological, financial, and legal support
- Discount club membership
- Diverse internal training programs
- Partially or fully paid additional training courses
- All necessary work equipment
