Senior L1/L2 Production Support Engineer, SRE
Project description
Luxoft is one of the leading service provider for Banking and Capital Market customers. Luxoft has been engaged by an large Australian bank for providing L1/L2 Application Monitoring and Production Support services for business critical applications and interfaces on 24/5 basis on a managed outcome basis in the Global Markets business area. We are looking for motivated individuals who have relevant skills & experience and are willing to work in shifts.
Responsibilities
- Cloud Infrastructure Management: Deploy, and maintain highly available and scalable cloud infrastructure using AWS services (EC2, S3, RDS, Lambda, etc.).
- Monitoring & Incident Management: Implement and manage monitoring solutions to ensure the health of production environments, resolve incidents, and provide root cause analysis.
- Automation & DevOps: Automate repetitive tasks using infrastructure-as-code (IaC) tools such as Terraform, CloudFormation, and AWS CDK. Develop scripts and processes to improve efficiency and reliability.
- Performance Optimization: Proactively monitor performance, identify bottlenecks, and recommend solutions to improve overall system performance.
- Security & Compliance: Ensure cloud infrastructure adheres to industry security standards, monitor for vulnerabilities, and implement security best practices (IAM, VPC, encryption, etc.).
- Collaboration: Work closely with development teams to ensure smooth integration of software into cloud environments, following CI/CD best practices.
- Disaster Recovery & Backup: Design and implement disaster recovery plans, backup strategies, and failover mechanisms for cloud services.
- Capacity Planning: Forecast and plan for future infrastructure needs based on usage patterns and business requirements.
SKILLS
Must have
- Experience: 4+ years in a Site Reliability Engineer, DevOps Engineer, or Cloud Infrastructure role.
- AWS Expertise: Proficiency in AWS services, including but not limited to EC2, S3, Lambda, RDS, IAM, CloudWatch, and VPC.
- Automation Tools: Experience with infrastructure automation tools such as Terraform, and Ansible.
- Scripting Languages: Proficiency in scripting languages (Python, Bash, etc.) for automation.
- Monitoring Tools: Experience with monitoring tools such as Splunk, ITRS, Dynatrace, CloudWatch, Datadog, etc.
- Version Control & CI/CD: Proficient with Git and CI/CD pipelines (Codefresh, Jenkins, GitHub actions).
- Security Best Practices: Understanding of security concepts and best practices, including network security, IAM policies, and data encryption.
- Problem-solving skills: Strong analytical and troubleshooting skills with a focus on root cause identification and resolution.
Nice to have
• Knowledge of working with Murex upstream and downstream interfaces (bespoke & 3rd party applications) • Good to have automation • shell scripting, ITRS, Splunk automation tools
