Senior IT Operations Engineer
Who we are:
BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.
We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:
- BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security
- BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
- Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
- CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
- DUNS 100 Best Tech Companies to Work for
- Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards
- 2024 Inc. 5000 list for the 4th consecutive year!
- Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity
At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.
Location: EST Time Zone
Compensation: $145,000-$165,000 + 13-15% bonus
Reports to: VP of IT
Example Projects
Connecting Claude to a team’s tools, such as adding an MCP-backed data source to a Slack channel and deciding what access it gets
Building an Okta Workflow that applies conditional access to strengthen our security posture
Writing an AWS Lambda behind API Gateway to link two systems, defined in Terraform and deployed through GitLab CI/CD
Diagnosing a failing Workato recipe caused by a malformed payload
Tracing an email bounce to its root cause in Google Workspace
What You’ll Bring
7+ years in IT operations, DevOps, cloud engineering, or IAM engineering, including 2+ years automating IT processes. Equivalent experience will be considered.
Hands-on Okta administration, including Okta Workflows, and experience with Auth0 custom logic such as Actions or rules
Working knowledge of AWS (Lambda, API Gateway, CloudFront, IAM) and GCP (projects, IAM, BigQuery)
Experience building integrations with Workato or a similar iPaaS tool
Proficiency in at least one automation language (Python, Go, or Node.js) and experience with REST APIs and webhooks
Experience with infrastructure as code (Terraform or Pulumi) and CI/CD pipelines, ideally GitLab
Practical experience with Claude or comparable LLM tools, connectors, and MCP servers, with an understanding of their security implications
Experience with Cloudflare (DNS, certificates, Workers) and strong Google Workspace administration
A solid understanding of SSO (SAML, OIDC), MFA, SCIM, RBAC, DNS, and email authentication
Familiarity with an MDM such as Iru Kandji or Intune, and experience troubleshooting Windows and macOS
Strong analytical and problem-solving skills, with attention to detail
Excellent written and verbal English, with strong documentation habits
Discretion with confidential information
Nice to Have
Salesforce Apex and Flow
Custom MCP servers or agent frameworks
SQL, and experience with BigQuery, Snowflake, or Databricks
Azure or other public cloud experience
Access governance or SaaS security tools such as Entitle or Lumos
SOC 2 or ISO 27001 experience, including vulnerability management
HRIS-driven provisioning (for example, HiBob to Okta)
Relevant certifications (AWS, GCP, Okta)
We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.
Must be able to exercise independent judgment with little or no oversight.
BigID is an E-Verify Participant.
