Senior Business Analyst
Join our shared services team in Australia to deliver capabilities that enable multiple products across the organization — spanning identity, APIs, gateway services, billing/payments and developer enablement.
As a Senior Business Analyst, you’ll partner with engineers, product teams and stakeholders to shape requirements, create developer-ready stories and keep delivery moving through Scrum cadences. This is a hands-on role suited to someone who can operate autonomously, communicate clearly and bridge business needs with platform engineering realities.
Responsibilities
- Run and support Scrum ceremonies (daily stand-ups, refinement, planning, reviews/showcases, retrospectives) to drive predictable sprint execution
- Elicit and document technical requirements across shared services capabilities to ensure clarity, traceability and readiness for delivery
- Create and refine epics and user stories and acceptance criteria, maintaining high-quality backlog tickets
- Coordinate stakeholder or client workshops and roadmap initiative meetings to manage dependencies and drive actions
- Produce monthly engineering metrics reporting and provide delivery visibility to stakeholders regarding progress, milestones and releases
Requirements
- Extensive experience as a Business Analyst with a strong background as a Technical Business Analyst in Agile delivery environments
- Strong Scrum experience, including ceremonies, user stories and backlog refinement
- Hands-on experience with Apigee or API Gateway technologies, including API platform domain knowledge
- Clear communication and stakeholder engagement skills across technical and non-technical audiences
- Proficiency in requirements documentation using Jira and Confluence, acceptance criteria development and workshop facilitation
Nice to have
- Exposure to Ping Identity solutions such as PingFederate, PingAccess or PingOne
