Senior Atlassian Administrator
We are seeking a dedicated and experienced Senior Atlassian Administrator to manage and enhance our Jira Cloud environment, streamline workflows, and provide top-notch support to our team.
Responsibilities
- Review and improve existing workflows, permission schemes, and automation
- Document existing processes in Jira and newly created ones
- Create users, manage permissions and projects, and resolve issues in the system
- Support and further develop existing Python scripts utilizing Atlassian Python APIs
- Monitor, update, and optimize Jira Cloud environments to ensure reliability and performance
- Develop, test, and implement automation rules to enhance efficiency within Jira Cloud
- Create and maintain automation workflows for managing projects, schemes, and permissions
- Set up and configure Jira projects, workflows, schemes, notifications, and permissions
- Control changes in permission schemes, screens, and workflows through scripting and automation
- Monitor, identify, and troubleshoot system issues, resolving them promptly
- Provide assistance and training to end users, addressing ongoing concerns and questions
Requirements
- 3+ years of working experience in Atlassian tool administration and support
- Expertise in providing application support in enterprise environments
- Proficiency in managing and optimizing Atlassian Cloud applications, particularly Jira Cloud
- Knowledge of Groovy scripting for creating custom solutions within Jira
- Background in Jira Service Management, including its configuration and troubleshooting
- Familiarity with Jira plugins and their development, integration, and maintenance
- English language proficiency at an Upper-Intermediate level (B2) or higher
