Senior 3rd Line / Software Maintenance Engineer

We are seeking a Senior 3rd Line / Software Maintenance Engineer to join our global Cloud Hosting team, working on Cloud Infrastructure Engineering Platforms and Interfaces that enable streamlined application and service development. In this dev+ops-style organization practicing "you build it, you run it," you will collaborate closely with customers to ensure fast turnaround of feature requests and bug fixes, while reducing engineering effort across the provisioning, deployment, configuration, update and repair lifecycle of applications, games and services running on our cloud infrastructure.

Responsibilities

• Own EKS cluster management and related automations as part of our global Cloud Hosting team
• Solve problems at every layer of the technology stack
• Develop high quality, stable code for use in automation and internal customer facing APIs
• Participate in the Support and On-call rota, providing support to customers on services Cloud Engineering offers (one week per 2-3 months, additional bonus applies)
• Write and publish High Level Designs and developer documentation
• Take part in bottom up planning around release schedules, workload and priorities
• Design for privacy, security, compliance, high availability, performance and resilience across all web services and infrastructure capabilities
• Perform analysis of requirements, investigate possible solutions and select and implement the best approach
• Complete short and straightforward test tasks in GoLang before client interview

Requirements

• 5+ years of experience in platform devops with infrastructure experience on AWS or GCP
• Strong knowledge of Kubernetes (EKS), ideally including Vault, Kyverno and policy management
• Proven scripting skills in Python, Ruby or Bash, with an Infrastructure as Code approach
• Proficiency in Terraform, Docker and Ansible
• Familiarity with AWS cloud, networking and MongoDB
• Basic knowledge of the Go language, with flexibility to learn GoLang quickly
• Strong communication skills and client centricity
• Ability to participate in the On-Call support rota (one week per 2-3 months, compensated additionally as a bonus)
• English proficiency at B2 level or higher