Salesforce Technical Business Analyst

About Nebius:

Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.

Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.

Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.

The role

Nebius is looking for a Salesforce Technical Business Analyst to help scale and optimise Nebius’ Go-To-Market systems and operational processes.

This role combines stakeholder engagement, business process analysis, and hands-on Salesforce expertise to support scalable delivery across Sales, Marketing, Customer Success, and Revenue Operations.

You will work closely with business stakeholders, administrators, architects, and engineering teams to intake, prioritize, define, and support delivery of GTM systems initiatives. The ideal candidate is technically capable, highly organised, and comfortable operating between business and technical teams.

You are welcome to work hybrid from our London offices.

Your responsibilities will include:

• Partner with Sales, Marketing, Customer Success, Sales Ops, and Commercial Operations stakeholders to gather and refine business requirements.
• Lead project intake and support prioritisation processes across GTM systems initiatives.
• Facilitate discovery workshops and stakeholder alignment sessions.
• Translate business requirements into scalable Salesforce and systems solutions.
• Document user stories, process flows, requirements, and acceptance criteria.
• Collaborate closely with administrators, developers, architects and integration teams.
• Support backlog grooming, sprint planning and Agile delivery processes.
• Coordinate testing activities including UAT and solution validation.
• Help improve operational processes, reporting, automation and data quality.
• Communicate timelines, dependencies, and prioritization tradeoffs across stakeholders.
• Support governance and change management processes across GTM systems

We expect you to have:

• 5+ years of experience as a Salesforce Business Analyst, Technical Business Analyst, or related role.
• Hands-on understanding of Salesforce platform capabilities and configuration.
• Experience gathering requirements and managing cross-functional stakeholders.
• Strong understanding of CRM workflows, automation, reporting, permissions and integrations.
• Experience working in Agile or iterative delivery environments.
• Strong analytical, organisational and communication skills.
• Ability to balance technical constraints with business priorities.
• Experience supporting operational processes in fast-paced environments.
• Salesforce Administrator certification.
• Experience supporting Sales Cloud, Service Cloud, CPQ, or Sales Operations processes.
• Familiarity with Jira, Confluence, Lucidchart, or similar collaboration tools.
• Exposure to APIs, integrations and enterprise applications.
• Experience in SaaS, cloud infrastructure, or AI-focused technology companies

Benefits & Perks:

• Competitive compensation
• Career growth and learning opportunities
• Flexibility and ownership
• Collaborative and innovative culture
• Opportunity to work on impactful AI projects
• International environment and talented teams

What's it like to work at Nebius:

Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI

Equal Opportunity Statement:

Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.

If you need accommodations during the application process, please let us know.