Salesforce Client Partner (West Coast Lead)
As the Salesforce ecosystem accelerates toward the agentic enterprise era — with Agentforce, Data Cloud, and AI-native workflows reshaping how clients buy and deploy technology — EPAM is looking for a Client Partner who can operate at the rare intersection of strategic seller and trusted Salesforce advisor.
This is not a traditional quota-carrying role. You will build lasting client portfolios, craft compelling Salesforce narratives tailored to each client's industry, and mentor others — all while driving measurable revenue growth across West Coast accounts.
Req # 806820929
Learn more about our Salesforce Practice here.
Responsibilities
- Own and grow a portfolio of strategic West Coast enterprise accounts. Build deep, multi-threaded relationships across client organizations from practitioner to C-suite to uncover expansion opportunities, drive retention, and position the full breadth of the Salesforce platform as a long-term value engine. Track and manage pipeline health, forecasting accuracy, and revenue growth across the portfolio
- Lead discovery and solutioning conversations directly with clients, operating as a borderline engagement lead. Translate complex business challenges into compelling, multi-cloud Salesforce solutions spanning Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud, Agentforce, Industry Clouds, and emerging agentic AI offerings. Craft narratives that connect technology to measurable business outcomes, not just product features
- Partner closely with Salesforce account executives, alliance teams, and internal delivery leaders to co-develop and execute joint go-to-market strategies. Lead or contribute to business development initiatives, RFP responses, and executive briefings that accelerate pipeline creation and expand our presence across targeted verticals
- Partner with sales leadership to forecast and model performance across West Coast verticals and quota territories. Leverage data-driven insights to prioritize accounts, identify at-risk relationships, and inform resourcing decisions that support sustainable growth
- Serve as a coach and role model within the client-facing team. Share knowledge of Salesforce product strategy, consultative selling techniques, and industry trends. Help team members develop their own client engagement skills, build confidence in technical conversations, and grow their careers within the ecosystem
- Stay fluent in the rapidly evolving Salesforce roadmap, particularly the shift from assistive AI copilots to autonomous Agentforce agents and Data Cloud's role as the connective tissue. Proactively bring relevant innovations to client conversations, framing the "agentic enterprise" vision in ways that resonate with each industry's specific pressures and opportunities
Requirements
- 5+ years in enterprise sales and/or alliances within the Salesforce partner ecosystem (consulting, SI, or ISV)
- 7+ years in enterprise technology with a track record of managing complex SI engagements and partner ecosystems
- Deep, demonstrable knowledge of the Salesforce product portfolio — multi-cloud fluency across Sales, Service, Data Cloud, Agentforce, and at least one Industry Cloud
- Proven ability to build and manage a portfolio of enterprise accounts, including multi-year client relationships with sustained revenue growth
- Experience with consultative client engagement — able to lead discovery, architect solutions, and present directly to executive stakeholders
- Comfort with data-driven sales management — pipeline forecasting, quota modeling, and territory planning in partnership with senior leadership
- Self-directed and results-driven with the ability to thrive in an entrepreneurial, fast-paced environment — balancing strategic thinking with day-to-day execution
- Willingness to travel approximately 25% to engage with clients, partners, and internal stakeholders across the West Coast, USA
- Salesforce certifications (e.g., Certified Administrator, Sales Cloud Consultant, AI Specialist) are a plus and reflective of ecosystem commitment
