Salesforce Business Solution Architect
Join us as a Salesforce Business Solution Architect and play a key role in shaping impactful, scalable solutions that drive real business value. You will work at the intersection of business and technology, translating complex needs into effective, user-friendly solutions on the Salesforce platform. This role offers the opportunity to collaborate with global, cross-functional teams in a dynamic and fast-paced environment. You’ll have a direct influence on product direction, solution quality, and overall customer experience across Salesforce ecosystems. We value innovation, ownership, and a proactive mindset, giving you the space to make a tangible impact. If you’re ready to take on a strategic Salesforce-focused role and grow your career in a global setting, we encourage you to apply.
Responsibilities
- Take ownership of end-to-end solution design to align with business needs and strategic objectives
- Collaborate with product stakeholders to define scope, devise plans and develop roadmaps
- Develop business cases and conduct feasibility assessments for new initiatives
- Facilitate requirement workshops with global and regional teams
- Align detailed designs to architectural standards and ensure traceability to requirements
- Focus on user experience and Salesforce’s out-of-the-box capabilities for optimal outcomes
- Ensure compliance with security policies and regulatory requirements in service delivery
- Provide input into decision-making processes alongside business stakeholders
- Document solutions to ensure clarity and quality in agile environments
- Plan and coordinate deployments with project and operations teams
- Ensure solution readiness and stability during environment transitions
Requirements
- Strong functional expertise in Salesforce (Service Cloud, Health Cloud) and solid platform knowledge
- Background in business or technology or equivalent practical experience
- Fluency in English both written and spoken
- Extensive experience in solution design, business analysis or similar roles in healthcare
- Experience working within complex global multi-team environments
- Knowledge of Patient Services and pharmacovigilance processes
- Excellent communication, presentation and stakeholder management skills
- Ability to work effectively in matrix and multicultural organizations
- Organizational strength with strong attention to detail and deadlines
- Results-oriented mindset with a proactive attitude
