Regional Product Expert
Responsibilities
- Partner with the local Sales team in China to ensure product knowledge, positioning, and value articulation are effectively communicated in all customer interactions.
- Partnering with Product Marketing: Deliver localized enablement sessions, playbooks, and deal-support resources aligned with the global sales enablement strategy. Support go-to-market readiness for new product launches and updates, ensuring local alignment with global product narratives. Maintain awareness of regional competitive offerings and tailor enablement materials to local market needs.
- Collaborate with Sales and Product Growth Support leadership to identify and accelerate high-impact opportunities.
- Provide tactical deal support by aligning customer requirements with product capabilities and value propositions.
- Serve as a trusted advisor in deal strategy discussions, helping teams overcome objections and optimize monetization outcomes.
- Coordinate with Product and Engineering teams when unique partner requests or technical blockers arise.
- Monitor and report on product adoption, deal velocity, and partner engagement within the Greater China region.
- Coordinate with the Sales Team to ensure data accuracy within Salesforce and related systems to ensure visibility into pipeline health and performance metrics.
- Share recurring insights on regional trends, customer needs, and emerging opportunities with Product Growth Support leadership.
- Contribute to business reviews with structured data and qualitative feedback to guide prioritization and resource allocation.
- Act as a liaison between regional field teams and Product leadership to communicate partner feedback and product improvement opportunities.
- Participate in structured feedback loops to ensure that customer use cases and regional needs inform roadmap planning.
- Support documentation of use cases, blockers, and success stories to help refine global product strategy.
- Collaborate with Product Marketing on refining messaging and positioning for regional relevance.
- Adopt and maintain best practices in tools and workflows (Salesforce, Jira, internal dashboards, AI-driven analytics).
- Ensure consistent communication and coordination with counterparts in other regions to promote global alignment.
- Contribute to process improvements and tool optimization that enhance deal efficiency and data visibility.
- Participate in global readiness meetings and feedback sessions to share learnings and standardize execution.
- Stay informed on local industry trends, competitor activities, and partner sentiment to anticipate changes in market dynamics.
- Represent Xsolla’s monetization products in customer and partner discussions, trade shows, or industry events within the region.
- Provide qualitative intelligence to leadership to support market-entry decisions, product prioritization, and pricing strategies.
