Product Owner

As a Lead Product Manager for Processing, you will own the development of one of our core product domains responsible for how payments are initiated, processed, routed, and completed across our platform.

This is a hands-on product leadership role. You will shape the domain strategy and roadmap, translate business and customer needs into scalable product solutions, and lead complex initiatives involving multiple product and engineering teams.

We are looking for someone who combines strong product management fundamentals with practical payments expertise and a solid understanding of how B2B payment businesses operate in the real world.

Responsibilities:

Domain Strategy & Vision: Define and evolve the Processing product vision and roadmap; translate company goals, customer needs, market developments, and operational constraints into clear product priorities; maintain a 12–24 month planning horizon

Payments Product Development: Own payment-related products and capabilities end-to-end; understand payment flows, methods, routing, settlement, failures, reconciliation and operational implications; identify opportunities to improve conversion, reliability, cost and scalability

Cross-Domain Initiatives: Personally lead complex initiatives spanning multiple product domains and teams; identify dependencies, build execution plans, align stakeholders and drive initiatives through delivery rather than relying only on coordination structures

Discovery & Solution Design: Structure ambiguous problems, validate hypotheses using data, customer feedback and operational insights; define target solutions and business logic together with Engineering, Design, Operations and other stakeholders

Roadmap & Prioritization: Own and continuously prioritize the domain roadmap; balance customer value, revenue opportunities, operational efficiency, technical investments, compliance requirements and delivery capacity

Business & OperationsUnderstand how product decisions affect B2B operations; work closely with Operations, Finance, Compliance, Support and commercial teams; identify where operational processes should be automated, redesigned or eliminated through product changes

Metrics & Performance: Define domain-level success metrics; monitor payment performance and product outcomes; use data to identify bottlenecks, validate improvements and make prioritization decisions

Stakeholder Leadership: Communicate strategy, priorities, trade-offs and progress clearly to Product leadership, executives and cross-functional stakeholders; represent the domain in company-level discussions

Product Leadership: Raise the quality of product practices within the domain; support and mentor Product Managers; help teams move from feature delivery toward measurable product and business outcomes

What We’re Looking For

• 5+ years of hands-on Product Management experience, preferably in B2B, FinTech, payments or financial infrastructure
• Proven experience owning a complex product area or domain, rather than individual features only
• Practical experience with payments and a strong understanding of payment flows and their operational implications
• Good understanding of the payments landscape and payment methods, including how different payment rails and methods affect customer experience, economics and operations
• Strong practical understanding of B2B business operations — how products interact with Operations, Finance, Support, Compliance and commercial processes
• Proven ability to personally drive complex cross-team or cross-domain initiatives from problem definition through implementation
• Strong ability to structure ambiguous problems, decompose them into manageable initiatives and establish clear priorities
• Experience building and managing roadmaps with a 12–24 month planning horizon
• Strong analytical skills and ability to work with product and operational metrics
• Ability to communicate complex concepts in a simple, structured way for both technical teams and senior stakeholders
• Strong ownership mentality: comfortable making decisions, resolving dependencies and moving initiatives forward without requiring constant escalation
• Experience mentoring Product Managers or contributing to product practices beyond your immediate team
• Strong written and verbal English, B2–C1+

Strong Advantage

• Hands-on knowledge of fiat payment infrastructure, acquiring and card payment flows
• Experience with PSPs, payment gateways, acquiring, alternative payment methods or payment orchestration
• Understanding of authorization, capture, settlement, reconciliation, refunds, chargebacks and payment failure scenarios
• Experience with crypto payments, blockchain infrastructure, wallets, custody or digital assets
• Experience working in regulated financial environments
• Understanding of payment economics: fees, routing costs, conversion, margins and operational cost drivers
• Experience designing products that replace or significantly automate manual operational processes

Leadership Expectations

This role goes beyond managing a backlog or delivering features. We expect a Lead Product Manager to be able to operate at several levels simultaneously:

Strategy → Domain → Initiative → Execution

You should be comfortable defining where the domain needs to go, translating that direction into concrete initiatives, and stepping directly into execution when a complex problem requires hands-on leadership.

The role is designed for a mature product leader who can operate independently today and take on broader product leadership responsibility as the organization and domain evolve.