People and Culture Operations Executive

The Role: Are you a detail-oriented, highly organised, and people-centric HR professional who thrives in a fast-paced, international environment? Do you have a passion for streamlining HR processes, improving efficiency, and ensuring seamless HR operations? If so, we want YOU to join our dynamic People & Culture team at XM!   Why Join Us? At XM, our people are our greatest asset. Our People & Culture team plays a pivotal role in ensuring a positive, engaging, and efficient work experience for all employees. As we continue to scale, we’re looking for a dedicated and detail-driven HR professional to help us enhance and optimise our People & Culture operations and processes.   This is a fantastic opportunity for an HR operations expert who enjoys working with HR systems, data, and processes while contributing to a people-first culture. You will be at the heart of our People & Culture operations, ensuring efficiency, accuracy, and compliance while supporting the broader People & Culture strategy.    

The main responsibilities of the position include:

Your Mission:   🎯P&C Operations & Administration Excellence

Manage and optimise P&C operational processes, ensuring efficiency, accuracy, and compliance with internal policies and labour regulations

Provide comprehensive P&C administrative support, including contract management, employee records, P&C policies, and compliance documentation

Play a key role in P&C process automation and continuous improvement, identifying opportunities to enhance workflows

  🎯Exelsys HCM Administration & P&C Systems Management

Administer and manage Exelsys HCM, ensuring the system is effectively maintained and utilised to support P&C processes

Act as the go-to expert for P&C systems, providing troubleshooting, updates, and reporting support to ensure data accuracy and usability

Work closely with internal teams to streamline P&C system functionalities and enhance employee experience

  🎯Employee Lifecycle & Data Management

Support the end-to-end employee lifecycle processes, including onboarding, probation reviews, contract updates, and offboarding procedures

Ensure accurate and up-to-date employee records in Exelsys HCM and other P&C systems, maintaining data integrity and compliance

Generate and analyse P&C reports, metrics, and dashboards to support decision-making and strategic initiatives

  🎯Payroll & Benefits Support

Assist with monthly payroll preparation, ensuring accurate and timely processing of employee data

Coordinate employee benefits scheme, responding to employee queries and ensuring smooth execution of benefit programs

Collaborate with finance and payroll teams to ensure accuracy of any payroll related data

  🎯P&C Compliance & Policies

Ensure all P&C policies, procedures, and documentation are compliant with local labour laws and international best practices

Support internal audits and compliance checks by maintaining accurate and well-organised P&C records.

Keep up to date with employment regulations and industry best practices, providing recommendations for policy enhancements

Main requirements:

Degree in Human Resources, Business Administration, or a related field. A relevant HR certification (e.g., CIPD, or similar) will be considered a plus

2-4 years of experience in HR operations, HR administration, or a similar role within a fast-paced, multinational organisation

Strong experience in HR systems management, with hands-on experience administering Exelsys HCM being a strong plus

Solid understanding of employment law and labour regulations, with the ability to ensure compliance in HR processes

Excellent organisational and problem-solving skills, with the ability to manage multiple HR tasks efficiently

Detail-oriented with a strong sense of accuracy, confidentiality, and compliance in handling HR data

Ability to interpret HR data, generate reports, and provide meaningful insights to support decision-making

Strong communication and interpersonal skills – a team player who enjoys collaborating with diverse teams

Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and other HR tools

  Ready to Be the Driving Force Behind HR Operations? Apply Today! 🚀

Benefit from:

What We Offer:

🌟 Attractive remuneration package plus performance related reward 🌟 Private health insurance 🌟 Corporate pension fund 🌟 Continuous personal and professional international development opportunities 🌟 A structured and efficient P&C environment where you can make a real impact 🌟 The opportunity to work with advanced P&C technology and systems in a multinational setting 🌟 A collaborative, people-first culture that values innovation and operational excellence  

The Hiring Experience: What Awaits You

Let’s Connect – Intro Chat with Talent Acquisition

Deep Dive – First Interview with Your Future Team

Test Your Edge – Personality Assessment

Final Connection – Final Interview