Partnerships Manager
Responsibilities:
- Manage and grow strategic partner and reseller accounts.
- Identify, approach, and develop new reseller opportunities.
- Build long-term relationships with partners, individual resellers, and financial institutions.
- Support partner onboarding, activation, and ongoing development.
- Monitor partner performance and identify growth opportunities.
- Drive partner revenue growth, retention, and satisfaction.
- Prepare reports on partner activity, performance, and growth.
- Collect partner feedback and share insights with Product, Sales, Marketing, Legal, and Compliance teams.
- Ensure the partner strategy fits local market needs.
- Support team processes, best practices, and knowledge sharing.
- Help onboard or mentor new team members when needed.
- Represent CryptoProcessing by CoinsPaid at meetings, exhibitions, and industry events.
- Maintain and expand the active partner and reseller database.
- 5+ years of experience in payments, FinTech, crypto, iGaming, Forex, or related B2B industries.
- Proven experience in Partner Success, Account Management, Customer Success, Partnerships, or Business Development.
- Strong experience managing and growing partner, reseller, or merchant accounts.
- Experience identifying and developing new reseller or partner opportunities.
- Track record of improving partner performance, retention, and revenue growth.
- Good understanding of crypto payments, PSPs, merchant acquiring, reseller models, or financial partnerships.
- Basic knowledge of AML, KYC/KYB, and compliance-related processes.
- Excellent negotiation, relationship management, and stakeholder management skills.
- English proficiency at C1/C2 level.
- Ability to work independently in a remote, international environment.
- Willingness to travel for business and industry events.
- Potential and motivation to support team growth and gradually take on leadership responsibilities.
- Knowledge of iGaming, Forex, crypto, payments, or high-risk industries.
- Existing network of partners, resellers, PSPs, platforms, or financial institutions.
- Experience with partner success metrics, revenue growth, retention, or account expansion.
- Experience with CRM tools and partner/account reporting.
- Experience working with international partners across different regions.
- Experience mentoring junior team members or improving partner success processes.
- Interest in growing into a future team lead or leadership role.
- Public-facing experience at events, webinars, LinkedIn, or industry communities.
