Campaign build, management and account health
- Build, launch and maintain campaigns across Meta, TikTok and X for web conversion, lead generation, app install and app-event objectives.
- Manage assigned campaigns and markets day to day, including objectives, optimisation events, audiences, placements, bids, budgets, schedules, creative, copy and destination settings.
- Execute accurate campaign duplication, bulk changes and asset uploads using available platform tools and approved workflows.
- Monitor delivery and diagnose issues including limited learning, low delivery, audience saturation, frequency pressure, placement inefficiency and conversion-signal weakness.
- Maintain account hygiene through naming conventions, labels, URL and UTM checks, disapproval checks, pre-launch QA, change logs and routine health reviews.
- Identify and implement optimisation opportunities independently within agreed commercial and compliance guardrails.
Audience strategy and analysis
- Build and maintain prospecting, retargeting and lifecycle audience structures aligned to campaign objectives and customer journey stages.
- Use approved first-party, website, app-engagement and platform audiences, including custom audiences, lookalike or equivalent expansion and automated audience products where appropriate.
- Maintain accurate exclusions and suppression logic to reduce overlap, protect prospecting activity and avoid inappropriate retargeting.
- Analyse audience performance by market, funnel stage, creative and placement; identify saturation, weak quality, scale constraints and expansion opportunities.
- Turn audience findings into clear actions across targeting, exclusions, budget allocation, creative briefs and campaign structure.
Budget pacing and forecasting
- Monitor spend against approved plans by platform, market and campaign, maintaining an accurate pacing view.
- Flag over- or underspend risk early, explain the cause and recommend corrective action.
- Reallocate budget within agreed guardrails based on performance, delivery opportunity, downstream quality and business priority.
- Provide short-term forecasts and month-end outlooks, clearly stating assumptions and delivery risks.
- Escalate material budget, tracking, policy or inventory constraints before they affect delivery.
Creative performance and briefing
- Analyse performance by creative concept, hook, message, proposition, format, duration, placement, call to action and variation where data is available.
- Identify winning and underperforming patterns, creative fatigue and gaps in platform-native asset coverage.
- Convert findings into clear test hypotheses and prioritised recommendations rather than descriptive commentary.
- Brief the creative team on new concepts, iterations and platform-native variations, including objective, audience, insight, hook, message, format, required versions and success metric.
- Track assets from briefing through launch and post-test analysis, documenting learning for future iterations and localisation.
Landing-page and post-click performance
- Monitor post-click conversion performance using available analytics, segmented by platform, campaign, audience, creative, device, market and landing page where useful.
- Identify likely friction, message mismatch, weak journey alignment, broken links, tracking gaps or page-performance issues that may suppress conversion.
- Check destination URLs, deep links, app-store routes, UTMs and campaign-to-page alignment as part of launch and ongoing QA.
- Brief CRO, web, product or app teams on evidence-based improvement and testing opportunities; this role supports analysis and briefing rather than owning the full CRO roadmap or development.
Competitor monitoring
- Monitor observable competitor advertising, messaging, offers, creative formats and landing-page approaches across priority markets.
- Use public platform ad-transparency and creative-discovery resources, alongside market observations, to identify material shifts and testable themes.
- Turn observations into practical recommendations for messaging, creative formats, audience hypotheses, landing pages or structured tests.
Structured testing
- Maintain a prioritised test backlog across creative, audiences, placements, bidding and optimisation, campaign structures and landing pages.
- Define a clear hypothesis, control and variant, primary success metric, guardrails and expected decision before launch.
- Configure platform experiments or other agreed test designs, validate setup and protect data quality during the test.
- Interpret results carefully, distinguishing directional evidence from conclusive findings and documenting limitations.
- Record outcomes, decisions and next actions so learning can be reused across platforms and markets.
- Support conversion-lift, brand-lift and incrementality studies through setup, QA and data collection under the direction of the paid social lead or measurement team.
Tracking and measurement - web and app
- Maintain working knowledge of platform pixels/tags, event configuration and server-side or conversion API concepts relevant to Meta, TikTok and X.
- Validate conversion events and diagnose broken, missing, duplicated or misfiring signals; deep engineering implementation remains with Analytics or MarTech.
- Work with Analytics and MarTech partners on event mapping, data quality, attribution settings and optimisation-signal readiness.
- Use AppsFlyer or an equivalent mobile measurement partner for app campaign setup and analysis, including event mapping, attribution windows, deep links and app-event optimisation.
- Understand privacy-related app measurement concepts, including SKAdNetwork, and flag material discrepancies between platform, MMP and backend reporting.
Reporting and analysis
- Run weekly analysis for assigned markets and identify key performance drivers, blockers, risks and opportunities independently.
- Produce concise reporting covering performance versus target, budget pacing, funnel and quality signals, material changes and planned optimisations.
- Provide actionable creative, audience, placement, platform and landing-page insights with clear owners and next actions.
- Use spreadsheets confidently for pivots, lookups, reconciliations and large platform exports.
- Maintain clear documentation for tests, budget moves, structural changes and material optimisation decisions.
Multi-market delivery and agency QA
- Execute and optimise multi-market and multi-language campaigns with appropriate consideration of local audience behaviour, creative conventions, copy and compliance nuance.
- Coordinate translations and local validation where needed; do not rely on unreviewed machine translation for market-facing copy.
- Turn around agreed ad hoc requests to deadline while protecting planned priorities.
- QA agency output in assigned markets against agreed build, tracking, creative, compliance and reporting standards.
- Escalate conflicts in market priority, resource or deadline risk promptly.
Compliance and governance
- Monitor and resolve ad and asset disapprovals, escalating policy or legal questions through the correct internal route.
- Follow approved claims, disclaimers, targeting restrictions, landing-page requirements and market rules, maintaining an auditable record of material changes.
- Apply disciplined pre- and post-launch QA covering naming, objective, audience, exclusions, placements, budgets, schedule, optimisation event, URLs, tracking, creative and policy status.
Ways of working
- Communicate proactively with the line manager on progress, blockers, decisions and deadline risk.
- Organise concurrent market and platform priorities effectively and deliver to agreed timelines.
- Collaborate with creative, CRO/web, app, analytics, MarTech, compliance and agency partners while retaining clear ownership of paid social execution.
- Stay current with relevant changes across Meta, TikTok and X, applying new automation and AI-led capabilities only where they support agreed objectives and controls.
Essential skills and experience
- 2+ years of hands-on paid social experience, ideally in a high-competition or complex vertical.
- Proven day-to-day campaign delivery across Meta, with practical hands-on execution across TikTok and X.
- Experience managing both web and app acquisition campaigns, including optimisation to conversion and app events.
- Ability to build, QA, launch, optimise and troubleshoot campaigns independently across concurrent markets.
- Strong audience-management capability across prospecting, retargeting, first-party/custom audiences, expansion, exclusions and saturation analysis.
- Ability to analyse creative performance and brief new concepts, iterations and platform-native variations to a creative team.
- Practical budget pacing and short-term forecasting skills, including early identification of over- or underspend risk.
- Experience designing and interpreting structured tests across creative, audiences, placements, optimisation and campaign setup.
- Ability to assess landing-page and post-click performance and brief evidence-based improvements without requiring full CRO ownership.
- Working knowledge of paid social conversion tracking, event validation and troubleshooting across web and app.
- Strong performance-analysis and written-reporting skills, with the ability to convert data into prioritised actions.
- Strong spreadsheet skills, including pivots, lookups, reconciliations and handling large data exports.
- Disciplined QA and governance approach covering naming, URLs, tracking, audiences, budgets, creative, policy status and change logging.
- Clear written communication for reporting upwards and briefing internal teams, agencies and external partners.
- Proactive workload management, ownership of deadlines and early escalation of blockers or risk.
Desirable skills and experience:
- Experience advertising financial services or another regulated category across Meta, TikTok or X, including policy restrictions, verification and disapproval resolution.
- Experience managing multi-market and multi-language paid social accounts.
- AppsFlyer or equivalent MMP experience, including app-event mapping, deep links, attribution windows and SKAdNetwork concepts.
- Practical exposure to platform pixels, server-side measurement or conversion APIs, working with Analytics or MarTech teams on implementation and troubleshooting.
- GA4, Looker Studio, Power BI or comparable analytics and reporting experience.
- Experience supporting conversion-lift, brand-lift or incrementality studies and interpreting results appropriately.
- Experience using public ad libraries or creative-discovery tools for structured competitor and creative monitoring.
- Understanding of downstream quality, value-based optimisation or predictive customer-value signals.
- Experience QAing agency work or coordinating delivery across internal and external partners.
- Working knowledge of current platform automation and AI-led campaign products, with sound judgement on when to use or constrain them.
Role boundaries:
- This is a hands-on channel-execution role, not ownership of the overall paid social or cross-channel strategy.
- The role owns creative analysis, test recommendations and performance-led briefing; the creative team owns full concept development and production.
- The role identifies landing-page and journey issues and briefs tests; CRO, product, web and app teams own their roadmaps and implementation.
- The role validates and troubleshoots tracking and coordinates fixes; Analytics, MarTech or engineering own deep technical implementation.
- The role may reallocate spend within agreed guardrails; material budget or strategy changes require the appropriate approval.
- Competitor monitoring is based on observable information and is not a claim of access to competitor performance data.