NOC engineer

We are looking for a Network Operations Center Engineer to join our team within a large-scale retail tech environment. The team is responsible for the monitoring, alerting and operational health of infrastructure and applications supporting thousands of stores and millions of online transactions globally.

Essential functions

• Monitor infrastructure, applications and cloud services
• Triage and escalate incidents
• Contribute to infrastructure provisioning using Terraform
• Build and maintain Grafana dashboards and alerts
• Configure alerting in New Relic and PagerDuty
• Maintain and improve runbooks and operational procedures

Qualifications

• Hands-on experience with Terraform for infrastructure provisioning and IaC
• Practical experience with Grafana — dashboards, alerting and monitoring
• Experience with New Relic for APM, observability, and incident investigation
• Experience with PagerDuty for on-call alerting and incident management
• Scripting experience in Bash for operational tasks and automation

Would be a plus

• Python and/or Java scripting experience
• Working knowledge of SQL for troubleshooting and data analysis
• Experience with Splunk for log aggregation and alerting
• Familiarity with Quantum Metric, GCP Cloud Monitoring, Atlassian Bamboo or Functionize

We offer

• Opportunity to work on bleeding-edge projects
• Work with a highly motivated and dedicated team
• Competitive salary
• Flexible schedule
• Benefits package - medical insurance, sports
• Corporate social events
• Professional development opportunities
• Well-equipped office

About us

Grid Dynamics (NASDAQ: GDYN) is a leading provider of technology consulting, platform and product engineering, AI, and advanced analytics services. Fusing technical vision with business acumen, we solve the most pressing technical challenges and enable positive business outcomes for enterprise companies undergoing business transformation. A key differentiator for Grid Dynamics is our 8 years of experience and leadership in enterprise AI, supported by profound expertise and ongoing investment in data, analytics, cloud & DevOps, application modernization and customer experience. Founded in 2006, Grid Dynamics is headquartered in Silicon Valley with offices across the Americas, Europe, and India.