Network Services Engineer
Project description
Support Optum's network integration initiatives for the LHC team by providing enterprise-level LAN/WAN and telecommunications services. The role focuses on maintaining stable, secure, and reliable network connectivity across integrated environments. This role is for a network engineer in a Windows-based environment.
Responsibilities
- Support, monitor, test, and troubleshoot LAN/WAN and telecom infrastructure Monitor network uptime and resolve connectivity issues escalated from Level 1 support Install, maintain, patch, and secure network and telecom equipment Perform routine network maintenance and recommend/schedule repairs Support and train users and IT staff on network/telecom troubleshooting Collaborate with engineers and managers on complex network tasks
SKILLS
Must have
- Mandatory Skills (no less than 7 years): - LAN/WAN Networking - Network Troubleshooting - TCP/IP - Network Hardware & Telecom Equipment - Network Monitoring Experience working in an ITIL environment Hands-on experience supporting, monitoring, and troubleshooting enterprise LAN/WAN and telecommunications environments. Strong understanding of TCP/IP networking, network hardware, and connectivity issue resolution, including escalation handling and system uptime monitoring.
Nice to have
Experience with healthcare or large enterprise network environments, exposure to network security practices, and ability to train or guide users and junior IT staff. Familiarity with network integration projects is a plus.
