Murex Front Office Application Manager

EPAM is a leading global provider of digital platform engineering and software development services, with two offices in Switzerland (Zurich, Geneva).

We're looking for a Murex Front Office Application Manager to join our team onsite in Lausanne. In this role, you will manage the day-to-day stability and production support of a critical trading platform, ensuring reliability across trade capture, valuation and risk processes throughout the trading day and end-of-day cycle. This includes monitoring, incident resolution and proactive engagement with business users to maintain smooth front-office operations in a high-demand environment.

Responsibilities

• Monitor and operate trade capture, valuation, market data and end-of-day batch processes
• Serve as the primary escalation point for business users on system issues and data discrepancies
• Investigate, troubleshoot and resolve incidents across platform components and interfaces
• Own the front-office support queue, manage SLAs and coordinate activities with L2/L3 teams and vendors
• Perform root cause analysis and implement long-term fixes for recurring problems
• Support end-of-day, month-end and reporting processes for accurate and timely delivery
• Maintain clear documentation, escalation procedures and on-call readiness
• Assist in testing and deployment readiness for patches, upgrades and vendor releases

Requirements

• Minimum 5 years experience in application support or operations within a trading platform environment (Murex MX.3 or similar)
• Hands-on knowledge of front-office modules, trade lifecycle and risk-related functionality
• Strong SQL skills and familiarity with platform datamart structures
• Understanding of system architecture, integrations, market data workflows and batch scheduling
• Proficiency in Unix/Linux environments and basic scripting (Shell, Python)
• Experience with incident, problem and change management (ITIL preferred)
• Degree in Computer Science, Engineering or related field
• Fluent in English, German or French is a plus