Learning & Development Manager
Join Qonto as a Learning & Development Manager to maintain and elevate our learning programmes during a key period for the People team, ensuring Qontoers continue to access high-quality self-service content, group coaching, and tailored learning support.
You will work closely with Olivia (Knowledge & Learning Lead) and partner with managers and internal experts across Qonto to deliver impactful learning experiences, quickly and with a high bar.
- Build learning content in Sana that reflects Qonto's culture, addresses real pain points observed on the ground, and anticipates future capability needs.
- Facilitate workshops and learning sessions, including Manager Academy modules, adapting formats to what Qontoers actually need.
- Coach Qontoers using Lean principles as a framework — because at Qonto, L&D is how culture gets operationalised. You'll coach by embodying and transmitting the ways of working that define us: continuous improvement, problem-solving at the source, and learning from the field.
- A role with fast ramp-up, where strong L&D fundamentals will help you get effective quickly in Qonto's context.
- A mix of formats: self-serve content, manager coaching, workshops, and ad hoc training requests.
- A highly collaborative environment with managers and internal experts.
- Solid experience in Learning & Development, with strong foundations in programme design and pedagogy.
- Comfortable creating learning content that scales, including self-serve and tool-based learning.
- Strong facilitation and coaching skills, especially with managers.
- Excellent stakeholder management and ability to deliver autonomously with a high bar.
- English and French fluency is required.
- A big plus if you're familiar with Lean Methodology — you'll use Lean principles as a coaching framework to help Qontoers embody Qonto's culture and ways of working, not just acquire new skills.
You will report to Olivia, who has been at Qonto for 4 years and has seen the company grow from ~500 to ~1,700 Qontoers. Olivia started in Onboarding and progressively expanded her scope across L&D, Knowledge Management and DEI. Olivia's management style will suit you if you want to be developed and coached, and if you want to grow in autonomy and visibility.
