We are seeking a Lead Site Reliability Engineer with substantial expertise in enhancing the reliability, availability, performance and scalability of production environments. The right candidate will bring a strong software engineering mindset paired with deep operational knowledge, cloud expertise, automation capabilities and practical incident management experience.
This position centers on engineering dependable systems, minimizing operational toil, strengthening observability and supporting engineering teams in delivering services that align with established reliability targets.
Responsibilities
- Architect and deliver solutions that enhance system reliability, availability and performance
- Establish and track SLIs, SLOs and error budgets
- Develop automation that eliminates manual operational effort and recurring tasks
- Enhance monitoring, logging, tracing and alerting capabilities
- Engage in incident response, root cause investigation and postmortems
- Partner with development teams to strengthen service resilience and operability
- Maintain production systems and assist in resolving complex technical problems
- Contribute to capacity planning, performance tuning and disaster recovery efforts
- Advocate reliability engineering practices across teams
Requirements
- Substantial background in SRE, DevOps, Platform Engineering or Production Engineering roles
- Practical experience operating production systems at scale
- Familiarity with cloud platforms including AWS, Azure or GCP
- Deep knowledge of observability tooling covering monitoring, logging, tracing and alerting
- Proven experience with incident management, postmortems and root cause analysis
- Solid scripting or programming abilities in Python, Go, Bash or comparable languages
- Working experience with Linux systems, networking and distributed systems fundamentals
- Familiarity with containers and orchestration platforms including Docker and Kubernetes
- Sound understanding of CI/CD, automation and Infrastructure as Code
- Excellent problem-solving abilities and capacity to perform under pressure
Nice to have
- Background in defining SLIs, SLOs and error budgets
- Hands-on experience with Prometheus, Grafana, Datadog, New Relic, Splunk, ELK or comparable tools
- Familiarity with Terraform or other IaC technologies
- Exposure to chaos engineering or resilience testing
- Experience with high-availability systems and disaster recovery planning
- Certifications in cloud or Kubernetes