Lead ServiceNow Developer

We are seeking a ServiceNow IRM Technical Lead to own an IRM workstream from requirements to release. You stay hands-on in ServiceNow configuration and development while leading client workshops, shaping solution design, and guiding the delivery team.

Responsibilities

• Lead the design, configuration and development of ServiceNow Integrated Risk Management (IRM) including policy and compliance and risk management
• Facilitate requirement workshops with client stakeholders and translate risk needs into technical backlog and solution design
• Own end-to-end delivery across workflows, data model, scripting and integrations
• Define integration approach and ensure alignment with broader platform and stabilisation priorities
• Provide technical leadership through standards, estimates, reviews and mentoring for the delivery team
• Contribute to current-state assessment and recommendations for an applications portfolio
• Partner with delivery and client teams to plan releases, manage dependencies and reduce delivery risk

Requirements

• ServiceNow IRM (GRC) delivery with hands-on configuration and development ownership
• ServiceNow platform capability across flows and workflows, data model, scripting and integrations
• Requirement leadership with demonstrated ability to run stakeholder discussions independently
• Solution design experience translating business risk needs into scalable platform patterns
• Technical leadership with a track record of guiding team delivery quality and consistency

Nice to have

• Experience in financial services, credit bureau or regulated data environments
• ServiceNow certifications such as Certified System Administrator (CSA) or Certified Implementation Specialist – Risk and Compliance (CIS-RC)