We are seeking an experienced Lead Salesforce Consultant with a strong focus on CRM Analytics (CRMA) to join our team. This project centers on implementing various CRMA dashboards and components, and the successful candidate will lead a small team of CRMA developers, guiding them through delivery while contributing hands-on expertise.
Responsibilities
- Build CRMA dashboards and components
- Develop and manage datasets, dataflows, and recipes to support analytics requirements
- Implement business logic in Salesforce
- Customize Salesforce to meet unique business requirements
- Troubleshoot and debug Salesforce issues
- Collaborate with cross-functional teams for Salesforce development
- Lead and work closely with a team of 6 to 10 members with diverse skills
- Handle routine tasks with patience and diligence, reacting well to change and managing multiple tasks efficiently
Requirements
- 5+ years of experience as a Salesforce Consultant
- At least 1 year of relevant leadership experience
- Proficiency in Salesforce Analytics (CRMA)
- Background in Salesforce Primary Clouds (Sales Cloud, Service Cloud, Community Cloud)
- Expertise in Salesforce Tableau and SOQL
- Strong problem-solving skills and the ability to collaborate effectively with cross-functional teams
- Capability to stay stress-resistant and perform under tight deadlines
- Excellent written and verbal communication skills in English (B2+ level)