Lead of Anti Fraud Operations

We are looking for an experienced Anti-Fraud professional to lead the implementation and operationalisation of our Fraud Prevention Framework.

This role is critical in transforming our Fraud Prevention Policy into a fully functioning, scalable, and effective anti-fraud program. You will be responsible for building processes, aligning stakeholders, and ensuring that fraud risk is proactively managed across crypto and fiat operations.

The role combines strategic design and hands-on execution, requiring close collaboration with Compliance, AML, Security, Product, Finance, and Operations teams.

Responsibilities:

• Implement the Fraud Prevention Framework
  • Translate the Fraud Prevention Policy into operational procedures, workflows, and controls
  • Establish end-to-end fraud lifecycle: detection → escalation → investigation → closure
  • Build and Optimise Anti-Fraud Processes
    • Design fraud monitoring, alert handling, and case management processes
    • Implement Fraud Risk Indicators (FRIs), thresholds, and detection scenarios
    • Develop and maintain the Fraud Register and reporting structure
    • Set Up Fraud Detection & Monitoring
      • Work with product and tech teams to implement automated monitoring and alerting systems
      • Define rules for anomaly detection (transactions, behaviour, counterparties, geography)
      • Establish Investigation & Escalation Framework
        • Implement investigation procedures and evidence handling standards
        • Define escalation criteria and SLAs for material cases (e.g., financial impact, regulatory triggers)
        • Coordinate with MLRO, Compliance, and Incident Response Team
        • Cross-Functional Coordination
          • Align Anti-Fraud processes with AML/CFT, Security, and Incident Management frameworks
          • Act as a central point of contact for fraud-related matters across teams
          • Risk Assessment & Controls
            • Conduct fraud risk assessments and maintain the Fraud Risk Register
            • Implement preventive controls (CDD, transaction limits, approvals, etc.)
            • Training & Awareness
              • Develop and roll out fraud awareness training across the organisation
              • Support high-risk teams with targeted guidance
              • Reporting & Continuous Improvement
                • Build fraud reporting to management and Board level
                • Drive continuous improvement based on incidents, audits, and emerging threats

Requirements:

• 5+ years of experience in Fraud Prevention / Financial Crime / Risk (crypto, fintech, or payments preferred)
• Proven experience in building or implementing anti-fraud frameworks or processes from scratch
• Strong understanding of fraud typologies (crypto & fiat), AML/CFT, and operational risk
• Experience with transaction monitoring systems and fraud detection tools
• Ability to design processes and work hands-on with implementation
• Experience working cross-functionally (Compliance, Product, Engineering, Operations)
• Strong analytical and problem-solving skills
• Excellent communication skills
• English proficiency at B2 level or higher, with clear written and verbal communication skills.

Nice to have:

• Experience in crypto / digital assets environment
• Familiarity with regulatory frameworks (MiCA, AMLD, FATF)
• Experience working with incident response or security teams
• Background in data analysis or rule-based monitoring systems