Lead Observability & SLI Engineer

We are seeking a Lead Observability & SLI Engineer to design and implement observability and Service Level Indicators (SLIs) for real-time distributed platforms. The role focuses on engineering meaningful telemetry, embedding SLI checks into CI/CD and turning metrics, logs and traces into actionable reliability insights. This is an engineering role, not a traditional Ops or monitoring setup position.

Responsibilities

• Define and validate SLIs/SLOs for real-time platform services (EFX / RDD / ECB)
• Embed SLI checks and observability gates into CI/CD and GitOps workflows
• Build end-to-end platform insights by correlating metrics, logs and traces
• Improve telemetry instrumentation across distributed services
• Support incident analysis and root cause identification using telemetry data
• Deliver production-ready observability components together with SRE teams

Requirements

• 5+ years of hands-on experience with SLIs/SLOs (p95/p99 latency, error rates, error budgets)
• Deep understanding of observability signals (metrics, logs, traces) and how they work together
• Background in integrating observability into automated pipelines (CI/CD, GitOps)
• Expertise in OpenTelemetry, Prometheus, Grafana or similar tools such as Datadog
• Cloud-native proficiency in Kubernetes, containers, Terraform and Helm
• Strong system-level reasoning and troubleshooting skills

Nice to have

• Proficiency in Python or NodeJS (production code, not just scripting)