L2 Support Engineer (GitOps) – Middle
SOFTSWISS is hiring L2 Support Engineer (GitOps) to join our team. We are looking for an infrastructure administrator with 2+ years of enterprise experience who has decided to delve deeper into DevOps practices (Python/PS/Bash automation, containerization, integration with other systems via API), who knows how to bring together different systems and platforms into a single environment, and who is familiar with the challenges of modern distributed infrastructures.
- Creation, configuration and implementation of different kind of automations R&D and implementation of new services
- Maintenance of technical documentation in the Knowledge Base
- At least 2 years of experience at companies with 100+ employees and distributed offices\partially or fully remote
- Basic knowledge of modern operating systems MS Windows Server and MS Active Directory
- Basic Linux experience – system management, reverse proxy management, cert management
- Scripting languages (Python/PowerShell) – preparing automations on daily basis, work with API of different services
- Docker management and understanding containerization
- Understanding how to work with GIT
- Experience with CI/CD pipelines (Gitlab CI, Github Actions, etc.)
- Hands-on experience using AI tools (ChatGPT, Claude, Copilot, etc.) for infrastructure automation, scripting assistance, troubleshooting, and technical research
- Experience with prompt engineering and effective interaction with AI systems to improve operational efficiency, automate routine tasks, and accelerate DevOps workflows
- English B1+ (be able to participate in meetings with vendors tech support and sales/presales managers) and strong command of Russian
- Higher technical education would be a plus
- Experience with any programming languages
- Focuses on the infrastructure-as-code approach
- Experience with any software configuration management solution (Ansible, Terraform, etc.)
