Internal Communications Manager – Senior
SOFTSWISS is hiring a Senior Internal Communications Manager who will design how communication actually works inside the company.
This role is not about content or “news in Slack.”
It’s about building a system that helps people understand priorities, make better decisions, and act in alignment with the business.
You will turn internal communications into a structured system that connects strategy with execution.
Your goal is to ensure that information flows clearly across teams, that priorities are understood, and that communication drives real behaviour — not just awareness.
This role sits at the intersection of product, business, and culture. You will work with leaders and teams to make complex things simple, visible, and actionable.
- Design and implement communication governance across teams and departments (who communicates what, how decisions are cascaded, and how priorities are aligned)
- Build structured communication flows that connect leadership decisions with team-level execution
- Translate business priorities (product, strategy, changes) into clear, repeatable communication mechanisms
- Drive behaviour change through communication (not just inform, but influence how managers communicate and how teams operate)
- Identify communication gaps, overload, and misalignment and fix them through system design
- Work closely with product, HR, and leadership to ensure clarity and alignment at scale
- Support leaders in becoming clearer and more effective communicators
- Build and maintain communication systems that scale and last over time
- Experience in internal communications, brand, PR, or a related field — with a strong focus on systems, not just content
- English at B2+ level
- Proven ability to influence stakeholders and drive change without formal authority
- Strong understanding of how communication impacts business outcomes (alignment, execution, behaviour, not just engagement)
- Experience working with senior leadership and cross-functional teams
- Ability to structure complex environments into clear frameworks and explain them simply
- Experience in tech, product, or fast-scaling international companies
- Experience with change management, organisational design, or transformation projects
- Understanding of behavioural psychology, decision-making, or communication impact
- Fluent Russian
