Head of B2B Operations
We are looking for an experienced Head of B2B Operations, who will build and runs the operating system behind B2B growth. The role owns the end-to-end commercial operating model, making the B2B organization more scalable, disciplined, and effective across markets.
The successful candidate will oversees Sales Operations, Sales Enablement, Deal Desk, and go-to-market execution, working across Sales, Product, Marketing, and regional teams to drive consistent commercial standards and measurable outcomes.
Responsibilities
- Own the B2B commercial operating model across Sales Operations, Sales Enablement, Deal Desk, and go-to-market execution.
- Drive sales execution discipline across pipeline management, CRM, qualification, lead routing, and regional adherence to global standards.
- Own commercial governance for pricing, discounts, commercial terms, approvals, and complex deal structuring.
- Increase sales effectiveness through value propositions, sales materials, playbooks, training, and competitive intelligence.
- Lead cross-functional go-to-market programs for new market entries and product launches, coordinating Sales, Product, Marketing, and other stakeholders.
- Build and lead a high-performing B2B Operations function, continuously improving processes, automation, performance management, and operating standards.
- Masters/Bachelors degree in Business Administration, Management, or any related field.
- At least 5 years of experience in B2B Commercial Operations, Revenue Operations, Sales Operations, or a comparable function, including people - leadership experience.
- Experience building and scaling commercial processes across multiple markets, regions, or business units.
- Strong understanding of enterprise B2B sales cycles, pipeline management, CRM, and sales performance management.
- Strong commercial judgment, including experience with pricing, discounting, commercial terms, and complex deals.
- Proven ability to lead cross-functional initiatives involving Sales, Product, Marketing, and other business functions.
- Strong analytical, problem-solving, and stakeholder-management skills, with the ability to turn ambiguity into clear processes and measurable outcomes.
- Fluent English, with strong written and verbal communication skills.
- Experience in technology, SaaS, platform businesses, fintech, or iGaming is a strong advantage.
This position offers a remote/hybrid working model. We welcome applications from candidates based in Dubai, Malta, or Yerevan.
