Director, Account Management – Financial Services - Toronto
EPAM is committed to providing our global team of 62,350+ people with inspiring careers from day one.
EPAMers think creatively and lead with passion and honesty. Our people are the source of our success. We value collaboration, work in partnership with our clients and strive for the highest standards of excellence. In today’s market conditions, we’re supporting operations for hundreds of clients around the world remotely. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.
See Yourself in this Role at EPAM
You are strategic, resilient, engaging with people, and a natural self-starter. You are competitive. You have a passion for hunting, building trusting relationships, and solving complex business problems through business consulting and technology implementation. If this sounds like you, this could be the perfect opportunity to join EPAM as a Director, Account Management. Scroll down to learn more about the position’s responsibilities and requirements.
The recruiting efforts for this position are intended to fill an existing vacancy for a new position.
Req.#943351444
Responsibilities
- Collaboratively expand our Financial Services consulting and technology practice
- Serve as an expert business and/or tech consultant in capital markets and ideally have additional experience in retail banking, wealth management, and asset management
- Be and stay abreast of current and emerging trends, unique opportunities and challenges in the Financial Services sector, and understand the intersection between technology, customers, and business
- Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account/client portfolio
- Serve as the Engagement owner; partner with clients to help craft the product vision and roadmaps and create compelling customer value propositions and strategies
- Develop effective relationships with key internal executives, BU heads, Solution SMEs, and Sales and Delivery Leaders
- Serve as the engagement architect, working directly with client’s business (product, marketing, operations, etc.,) and IT teams to position EPAM for success
- Exploit EPAM’s existing strengths and create new capabilities required for EPAM to be recognized as the primary driver of digital transformation that our clients need to deliver to their clients. Bring strong background and track record in the new drivers of transformation – Ai, Digital, Experience, Cloud, Analytics, etc.
- Develop and Execute Account Plans for growth, delivery excellence, client satisfaction, and employee satisfaction
- Work closely with project/program management to ensure successful delivery through an integrated delivery model
- Ultimately responsible for shaping solutions and properly scoping / pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase
Requirements
- 10-15+ years of experience in P&L, Sales, Account Management roles
- 10+ years of experience working in and/or consulting for retail banks, investment banks, wealth managers, or asset managers
- Bachelor’s degree or higher, and at least ten years demonstrated track record of developing and growing client relationships and leading teams delivering end-to-end solutions
- Experience and ability to sell software engineering services (cloud, analytics, digital engagement, etc.)
- Serve as an expert consultant in business and technology transformation across the broad range of products and services that our clients sell including consumer lending, wealth management, trading platforms, etc.
- Experience in managing and monitoring performance metrics across large scale accounts and account portfolios
- Exceptional leadership/management skills and superb oral and written communication skills, with seasoned presentation skills
- Strong problem solving and negotiation skills
