Creator Support Internship

Creator Support Internship

At Picsart, we bring the wonder of creativity to the world and make it easy. The Customer Support team is the bridge between our creators and our product, ensuring every Picsart user feels heard, helped, and empowered to keep creating. As a Support Intern, you’ll play a hands-on role in delivering that experience while growing your skills alongside one of the most active support teams in creative tech. For this role, we are offering a 5-months internship contract, in our Yerevan office.

• Handle customer inquiries via email in a clear, professional, and empathetic tone
• Troubleshoot common technical and billing/payment-related issues
• Manage and prioritise multiple requests in a fast-paced environment
• Escalate complex cases to the right teams through our internal channels
• Spot patterns in user issues and suggest improvements

Must-have's

• Strong written communication skills in English
• Comfort handling customer conversations with clarity, warmth, and professionalism
• Solid attention to detail and a habit of following processes accurately
• Structured thinking: the ability to gather details, identify the real issue, and propose a path forward
• A genuine willingness to learn and adapt quickly

Nice-to-have's

• Familiarity with Zendesk or similar ticketing systems
• Basic knowledge of Jira or other issue-tracking tools
• Interest or hands-on experience with AI tools and products (ChatGPT, Gemini, Claude, etc.)

• A clear communicator who can collaborate across teams
• A team player who’s proactive about sharing what you know
• Open to running and joining trainings when needed
• Energised by a fast-paced environment

How to apply
Ready to kickstart your career with us? Fill in the form below and upload your CV. We can’t wait to meet you. #LI-MS1

Picsart, Inc. is an E-Verify Employer in the US. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

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Picsart is the world’s largest digital creation platform and a top 20 most downloaded app. Every month, the Picsart community creates, remixes, and shares billions of visual stories using the company’s powerful and easy-to-use editing tools. Picsart has amassed one of the largest open-source content collections in the world, including free-to-edit photos, stickers, backgrounds, templates, and more. Picsart is available in 30 languages for free and as a subscription on iOS, Android, Windows devices and on the Web. Headquartered in Miami, with offices around the world, Picsart is backed by SoftBank, Sequoia Capital, DCM Ventures, Insight Partners, and others. Download the app or visit picsart.com for more information.